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Lexus of Watertown

4.7

About this business

Boston Lexus drivers have come to rely on Lexus of Watertown for all their Lexus needs because they know when they come to Lexus of Watertown, they will be treated like family. It’s our customer-first attitude that separates us from the competition and has earned us a reputation for excellence among Boston Lexus shoppers. We sell amazing vehicles and we think our Lexus dealership should measure up to that high standard. So, whether its Lexus sales, Lexus service or Lexus parts, we won’t settle for anything less t... read more

Location details

330 Arsenal St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.73,305 reviews
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Mackenzi Savoy's profile image
Mackenzi Savoy 
recommend  Recommended
3 years ago

This place is amazing everyone is so friendly !! Herb is the best! He’s so kind and knowledgeable. He helped us through every step and made things so easy! I recommend everyone go to him! I definitely give it five stars! 

Business response:

Thank you for your recommendation! We’re glad you had a positive experience with our team, and we appreciate you sharing your feedback with others. Please let us know if we can be of any further assistance in the future, and we hope to see you again! 

Marty Peppe's profile image
Marty Peppe 
recommend  Recommended
3 years ago

We leased an RX350 from Ujwal Pradhananga (Ussa) and we could not be any happier we did. He was extremely professional, courteous and made to listen to our needs. It was a simple process, exactly what we wanted! 

Business response:

Marty, thank you for the recommendation! We couldn't be more pleased to hear that Ussa provided the excellent service we pride ourselves on at Lexus of Watertown, and we will certainly let him know that you appreciate his help. Enjoy your Lexus RX350! 

Amanda Gellis's profile image
Amanda Gellis 
recommend  Recommended
3 years ago

Eliane at lexus of Watertown went above and beyond to help me with everything I needed, and I love my new car! 

Business response:

Thanks for your recommendation, Amanda. We're so glad that we were able to go above and beyond your expectations! 

Donna Cordes's profile image
Donna Cordes 
recommend  Recommended
3 years ago

Ussa from the Lexus Watertown was one of the nicest sales man I have ever had! He was very polite smart and accommodating. I have always been going to Lexus of Danvers for years but since meeting Ussa I will always come back to Lexus of Watertown. I found Lexus of Watertown one of the best dealerships I have ever been to. I will come back to purchase another vehicle through Ussa 

Business response:

Thank you for your recommendation, Donna! We are thrilled to hear about your experience! We look forward to working with you again! 

Kaitlin Ambrogio's profile image
Kaitlin Ambrogio 
recommend  Recommended
3 years ago

Can not say enough good things about my experience at Lexus of Watertown. I shopped around and felt that Ussa Pradhananga and the whole Lexus team went above and beyond to ensure I had a great buying experience. I plan to return with other family members to purchase from Ussa again. Thanks! 

Business response:

Hi Kaitlin - We appreciate your support! It is wonderful to hear that Ussa made your purchase experience so excellent, and we will certainly let him know how much you appreciate his help. Congratulations on your new vehicle and we hope to see you back at Lexus of Watertown! 

Ashly Sadat's profile image
Ashly Sadat 
recommend  Recommended
4 years ago

Ujwal Pradhananga is the best!! Greatest car buying experience I have ever had! 

Business response:

Thank you for your recommendation! Enjoy your new Lexus! 

Sophie N Chea's profile image
Sophie N Chea 
recommend  Recommended
4 years ago

Ujwal Pradhananga was my sale representive. He went above and beyond on helping us obtain the car of my dreams. He 's friendly, informative, and answered all our questions. I would recommend Ujwal Pradhanaga to anyone who is in the market for a car. 

Business response:

Thanks for your recommendation, Sophie. We're so glad that we were able to go above and beyond your expectations! 

Srikanth Reddy Suravaram's profile image
Srikanth Reddy Suravaram 
recommend  Recommended
4 years ago

Very cool experience with Sales man USSA (Ujwal Pradandha) . he gave us a great price with no hassle and cool demo of the car with all instructions to drive off. he took care of paper work in a day and deal was done in 2 hours with the great price negotiated. he wont disappoint you. 

Stacy Reed-Barnes's profile image
Stacy Reed-Barnes 
recommend  Recommended
4 years ago

Employees were kind and respectful. It was awesome to see where if one person did not have the answers they were able to point me to someone who could. It was cool to be able to join my staff meetings on Zoom in one of the smaller rooms in the lounge with refreshments. Last but not least it was great to able to get a nice manicure before my car was done. 

Business response:

We really appreciate the recommendation, Stacy! We're proud to have delivered a friendly, convenient service experience. Thanks for trusting Lexus of Watertown with your vehicle and your business! 

Frequently asked questions about Lexus of Watertown

How is Lexus of Watertown rated?

Lexus of Watertown has a 4.7 star rating with 3,305 reviews. 

When is Lexus of Watertown open?

Lexus of Watertown is closed now. It will open at 9:00 a.m. 

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