This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lexus of Watertown
- Car Dealers
- Watertown, MA
About this business
Boston Lexus drivers have come to rely on Lexus of Watertown for all their Lexus needs because they know when they come to Lexus of Watertown, they will be treated like family. It’s our customer-first attitude that separates us from the competition and has earned us a reputation for excellence among Boston Lexus shoppers. We sell amazing vehicles and we think our Lexus dealership should measure up to that high standard. So, whether its Lexus sales, Lexus service or Lexus parts, we won’t settle for anything less t... read more
Location details
330 Arsenal St, Watertown, MA, 02472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedThis review is for William Giron at Lexus of Watertown. I can’t express enough how impressed I am with William’s professionalism and helping find the perfect vehicle that best fits my needs as a consumer. I went to so many different dealers, test drives, and headaches, before I reached Lexus of Watertown, I sure wish I started here first, I wouldn’t have wasted all of my time and energy. William was professional, very knowledgeable of the vehicles, understood my needs as for price range, and helped match my personality to th... read more
Business response:
Carla, thank you so much for taking the time to leave us this recommendation! We couldn't be happier to hear that William took good care of you. We will certainly let him know that you appreciate his help, and we hope that you continue to enjoy your newly purchased vehicle!
In a matter of a few hours I traded a Prius for a UX205h. It was an exemplary experience managed by Ussa Pradhananga, who was knowledgeable about the product, supportive of my perceived needs, and highly effective in getting me oriented to the high-tech aspects of this vehicle. The dealership is roomy, pleasant, and populated by a friendly staff.
Business response:
Thank you for your recommendation, Ron! We appreciate your feedback!
First I will thanks the help from Ujwal Pradhananga, he is a responsible saleman. I make a good decision to buy a correct car under the guidance of Ujwal. Firstly, he is so patient and dedicated to his customer and feeling. Secondly, he gave me a full training about how to control this new car, I figured out almost all functions finally. I will definitely recommend this good guy to anyone looking forwards to buying a new Lexus!
Business response:
Thank you for your recommendation! We are thrilled to hear about your experience!
This is my second purchase at the Lexus dealership. My salesperson was Will Giron, who is a very pleasant person to talk to. First, he is always talking with a smile and has a friendly attitude. He listens very well to what you are looking for and he makes my purchase very fast and smooth. He wasn't pushy. One thing I admire most of Will is his honesty and his strive for customer satisfaction. He made sure I got the most out of my sale by getting the labor waived for a service I was doing on the new vehicle that made up for ... read more
Business response:
Thank you for the recommendation! We are thrilled to hear about your experience at our dealership!
Will was wonderful to work with. He was patient, well informed and offered top class service from the moment we entered the Lexus dealership. He made sure I was comfortable to move forward in the purchase and I that had a test driven the car to ensure I loved what I bought. He was also great about staying in touch and giving me the space to take a few days to think it over. Also, we had visited Volvo, Mercedes, BMW and a seperate Lexus dealership but we came back to Lexus of Watertown because Will was the best experience of ... read more
Great experience. Leon Barnes was fantastic. They beat everyone on a new lease deal.
Business response:
Thank you for your recommendation, David!
I had an amazing experience leasing my first Lexus! I was currently in a lease and started my search at car shopping across various brands. I decided to stop in Lexus of Watertown on a whim and I’m glad I did. Leon Barnes made buying out my leased car and getting me into a beautiful 2020 NX300 Hybrid with such ease. I strongly recommend him as a salesperson in the Lexus of Watertown. He worked hard with the Sales Manager to get me the best deal. When I picked up the vehicle he took the time to teach me the different features... read more
Business response:
Thank you for your recommendation, Kristen! We are thrilled to hear about your experience. Enjoy your new vehicle!
I could not have had a more easy and enjoyable sales experience here. Ujwal Pradhananga ( Ussa ) was so amazing! Informative and not pushy at all. He walked me through the process, and then took time showing me every feature of my new car. Big thank you to Ussa, Jessica (the Sales Manager), and Alex in the finance department!
Business response:
Thank you for the kind feedback, Jessica! We appreciate you taking the time to recommend our team!
Highly recommended! Knowledgeable and helpful staff, without ever being pushy. Make your experience fast and easy. Wouldn't hurt you to ask for Leon Barnes, if looking for a new car. He'll be sure to make it an effortless and painless process, and genuinely ensures that you leave HAPPY!!
Frequently asked questions about Lexus of Watertown
How is Lexus of Watertown rated?
Lexus of Watertown has a 4.7 star rating with 3,706 reviews.
When is Lexus of Watertown open?
Lexus of Watertown is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com