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Lexus of Watertown

4.7

About this business

Boston Lexus drivers have come to rely on Lexus of Watertown for all their Lexus needs because they know when they come to Lexus of Watertown, they will be treated like family. It’s our customer-first attitude that separates us from the competition and has earned us a reputation for excellence among Boston Lexus shoppers. We sell amazing vehicles and we think our Lexus dealership should measure up to that high standard. So, whether its Lexus sales, Lexus service or Lexus parts, we won’t settle for anything less t... read more

Location details

330 Arsenal St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.73,305 reviews
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Mary Francis Cedorchuk's profile image
Mary Francis Cedorchuk 
recommend  Recommended
4 years ago

I just picked up my new 2020 Lexus RX350 and I love it!! I was so fortunate my salesperson was Ujwal “USSA” Pradhananga, he was exceptional!! He was thoughtful, informative and always immediately available when I called him or when I arrived at the showroom for an appointment. When I picked up my car today he spent an hour going over everything until I was comfortable. Great car, exceptional salesman, very happy customer!! 

Roger Dale's profile image
Roger Dale 
recommend  Recommended
4 years ago

I was really impressed with this location and it's service and sales process, especially in the context of the current COVID pandemic. They took their time and listened to what I was looking for. Also, made it pretty easy, safe and comfortable to test drive some cars. Mark and Will helped me out and really showed what sets this dealership apart from others with that "white-glove" experience 

Business response:

Thank you for your recommendation, Roger! We appreciate you sharing your experience with us! 

Jason Ronca's profile image
Jason Ronca 
recommend  Recommended
4 years ago

Ujwal Pradhananga (Ussa) was incredible to work with. Very happy with my new vehicle! 

Romeo Gray's profile image
Romeo Gray 
recommend  Recommended
4 years ago

Lexus of Watertown met and exceeded expectations. I bought my first car over the weekend and the process was much less stressful than I thought it would be. Many businesses will be judged for how well they adapted to the coronavirus, and this dealership was prepared for it. Gloves and hand sanitizer were provided - along with the generous complimentary drinks (bottled water, sodas, etc.) that are available during "normal" times. The two people I interacted with - Ussa, the Sales Consultant, and Catherine, the finance directo... read more

Renato Shehu's profile image
Renato Shehu 
recommend  Recommended
4 years ago

I had the best experience buying a car at Lexus of Watertown. Ussa is hands down the best salesman that i have dealt with so far, knowledgeable and very prompt. 

Sharon Tringali Tarby's profile image
Sharon Tringali Tarby 
recommend  Recommended
4 years ago

As of yesterday, I purchased my 4th new Lexus from Lexus of Watertown. I know I am always going to get both a fair trade and a fair price. I no longer waste my time shopping around, or comparing to other Dealers. My car buying experiences at LoW are always a pleasant experience. I also, don’t trust anyone else to service my Lexus. LoW is in my opinion, simply the best. Why bother going anywhere else? 

Victor Macho Luna's profile image
Victor Macho Luna 
4 years ago

Don't buy a used car if its not a Lexus. Used car Manager don't car if you have a problem with it even under warranty, However, the service was good. 

Stephen Giamberardino's profile image
Stephen Giamberardino 
recommend  Recommended
4 years ago

We had the pleasure of working with Leon Barnes. We thought our transaction was going to be difficult but Leon made it easy and painless. Lexus of Watertown and Leon Barnes found the exact 2020 Lexus GX 460 that we wanted and we can not express our gratitude to Leon!!!!! We are definitely highly satisfied customers of Lexus of Watertown and we recommend if you are in the market for a Lexus please see Leon Barnes. 

Kayshop Cocktaildress Cmr's profile image
Kayshop Cocktaildress Cmr 
recommend  Recommended
4 years ago

USSA is the Best. Very informative, friendly and he knows his cars. He has really convinced me to stay with Lexus and has excellent customer service. Also, the Lexus Watertown is super clean and nice. This specific location is something a Woman would love: nails, kids play room, work out etc. Thank you USSA you did an amazing job. I love my car and Lexus Watertown 

Frequently asked questions about Lexus of Watertown

How is Lexus of Watertown rated?

Lexus of Watertown has a 4.7 star rating with 3,305 reviews. 

When is Lexus of Watertown open?

Lexus of Watertown is closed now. It will open at 10:00 a.m. 

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