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Leslie's
- Home Services
- Lakewood Ranch, FL
About this business
Location details
5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more
Business response:
Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this.
Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more
Business response:
Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this.
I will NEVER EVER use this company. They are so unprofessional. I had an appointment for my pool opening the week before Memorial Day and just to be on the safe side I wanted to confirm and what a surprise, it was cancelled. I asked by whom and they had no answers. I called the local shop on Street Road and they said they would get back to me. Well, guess what? Never returned my call or offered any assistance getting the matter resolved. NEVER AGAIN, do not use this company, too many red flags.
Business response:
Hello *****, We are so sorry to hear about the issue you had with your recent pool opening. We will be in contact with you to get further information so we may escalate this.
I will NEVER EVER use this company. They are so unprofessional. I had an appointment for my pool opening the week before Memorial Day and just to be on the safe side I wanted to confirm and what a surprise, it was cancelled. I asked by whom and they had no answers. I called the local shop on Street Road and they said they would get back to me. Well, guess what? Never returned my call or offered any assistance getting the matter resolved. NEVER AGAIN, do not use this company, too many red flags.
Business response:
Hello *****, We are so sorry to hear about the issue you had with your recent pool opening. We will be in contact with you to get further information so we may escalate this.
I will NEVER EVER use this company. They are so unprofessional. I had an appointment for my pool opening the week before Memorial Day and just to be on the safe side I wanted to confirm and what a surprise, it was cancelled. I asked by whom and they had no answers. I called the local shop on Street Road and they said they would get back to me. Well, guess what? Never returned my call or offered any assistance getting the matter resolved. NEVER AGAIN, do not use this company, too many red flags.
Business response:
Hello *****, We are so sorry to hear about the issue you had with your recent pool opening. We will be in contact with you to get further information so we may escalate this.
I will NEVER EVER use this company. They are so unprofessional. I had an appointment for my pool opening the week before Memorial Day and just to be on the safe side I wanted to confirm and what a surprise, it was cancelled. I asked by whom and they had no answers. I called the local shop on Street Road and they said they would get back to me. Well, guess what? Never returned my call or offered any assistance getting the matter resolved. NEVER AGAIN, do not use this company, too many red flags.
Business response:
Hello *****, We are so sorry to hear about the issue you had with your recent pool opening. We will be in contact with you to get further information so we may escalate this.
I will NEVER EVER use this company. They are so unprofessional. I had an appointment for my pool opening the week before Memorial Day and just to be on the safe side I wanted to confirm and what a surprise, it was cancelled. I asked by whom and they had no answers. I called the local shop on Street Road and they said they would get back to me. Well, guess what? Never returned my call or offered any assistance getting the matter resolved. NEVER AGAIN, do not use this company, too many red flags.
Business response:
Hello *****, We are so sorry to hear about the issue you had with your recent pool opening. We will be in contact with you to get further information so we may escalate this.
Leslies listed white ******* eyeball fittings in their online website- ordered them, got poorly manufactured beige off-brand fittings made of very crappy plastic. Called their customer ********************** ** number (got someone in asia) and they agreed to send out proper ******* parts. They sent exactly the same off-brand c*** in beige, then changed the website to remove the ******* name from the description. Called repeatedly to the phone number on the return address of the shipping label and left multiple messages no th... read more
Business response:
Hello *****, We are so sorry to hear that you have had issues with your recent order. We have opened a case and a member of our customer care team to get further details and work towards a resolution. Thank you.
Leslies listed white ******* eyeball fittings in their online website- ordered them, got poorly manufactured beige off-brand fittings made of very crappy plastic. Called their customer ********************** ** number (got someone in asia) and they agreed to send out proper ******* parts. They sent exactly the same off-brand c*** in beige, then changed the website to remove the ******* name from the description. Called repeatedly to the phone number on the return address of the shipping label and left multiple messages no th... read more
Business response:
Hello *****, We are so sorry to hear that you have had issues with your recent order. We have opened a case and a member of our customer care team to get further details and work towards a resolution. Thank you.
Frequently asked questions about Leslie's
How is Leslie's rated?
Leslie's has a 1.8 star rating with 159 reviews.
When is Leslie's open?
Leslie's is closed now. It will open on Monday at 9:00 a.m.
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