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Leslie's
- Home Services
- Lakewood Ranch, FL
About this business
Location details
5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The company is run by non-professionals. They take your money and have no guarantee of their workmanship or tech. owed to customer receipt. They are rip offs and haven't any remorse. The *** ******************* is not holding anyone accountable for their actions towards customers. AVOID DOING ANY BUSINESS!!!!
Business response:
Hello ******, We are so sorry to hear that you have not had a great experience while shopping with us. We truly value our customer's time and we are having a member of our customer care team reach out to you to get this rectified.
We recently purchased a expensive pool cleaner within the last 4 months. The pool cleaner does t do well with the shape and depth of our pool so my husband took it in to our local store. The assistant store manager helped him and wasnt very informative and didnt provide detail on the options. The assistant store manager expressed that someone would reach out that day, no one did. I called the next day, he claimed he would have to go above and beyond to assist because it was a Sunday. All the while, Leslies is open for a stan... read more
Business response:
Hello *******,We are extremely disappointed to hear about your recent in store experience. We want all of our customer's to feel heard and assisted to the best of our ability. A member if our customer care team will be reaching out for further information and to work towards a resolution.
We recently purchased a expensive pool cleaner within the last 4 months. The pool cleaner does t do well with the shape and depth of our pool so my husband took it in to our local store. The assistant store manager helped him and wasnt very informative and didnt provide detail on the options. The assistant store manager expressed that someone would reach out that day, no one did. I called the next day, he claimed he would have to go above and beyond to assist because it was a Sunday. All the while, Leslies is open for a stan... read more
Business response:
Hello *******,We are extremely disappointed to hear about your recent in store experience. We want all of our customer's to feel heard and assisted to the best of our ability. A member if our customer care team will be reaching out for further information and to work towards a resolution.
We recently purchased a expensive pool cleaner within the last 4 months. The pool cleaner does t do well with the shape and depth of our pool so my husband took it in to our local store. The assistant store manager helped him and wasnt very informative and didnt provide detail on the options. The assistant store manager expressed that someone would reach out that day, no one did. I called the next day, he claimed he would have to go above and beyond to assist because it was a Sunday. All the while, Leslies is open for a stan... read more
We recently purchased a expensive pool cleaner within the last 4 months. The pool cleaner does t do well with the shape and depth of our pool so my husband took it in to our local store. The assistant store manager helped him and wasnt very informative and didnt provide detail on the options. The assistant store manager expressed that someone would reach out that day, no one did. I called the next day, he claimed he would have to go above and beyond to assist because it was a Sunday. All the while, Leslies is open for a stan... read more
Business response:
Hello *******,We are extremely disappointed to hear about your recent in store experience. We want all of our customer's to feel heard and assisted to the best of our ability. A member if our customer care team will be reaching out for further information and to work towards a resolution.
We recently purchased a expensive pool cleaner within the last 4 months. The pool cleaner does t do well with the shape and depth of our pool so my husband took it in to our local store. The assistant store manager helped him and wasnt very informative and didnt provide detail on the options. The assistant store manager expressed that someone would reach out that day, no one did. I called the next day, he claimed he would have to go above and beyond to assist because it was a Sunday. All the while, Leslies is open for a stan... read more
Business response:
Hello *******,We are extremely disappointed to hear about your recent in store experience. We want all of our customer's to feel heard and assisted to the best of our ability. A member if our customer care team will be reaching out for further information and to work towards a resolution.
The **** dollar pool heat was to be delivered on the 20th, then the 23rd, and then after waiting at home for 3 hours it never showed, called **** at the store on ****************** store and he said he didnt care because he doesn't control the delivery trucks. Called TForce and he said they will deliverer it the next day. i told him to deliver it to **** at the jupiter road location and let him pay for it. I disputed it on my AMEX and it has been credeted. These people dont give a c*** about you, juts take the money and s***... read more
Business response:
Hello, We 're very disappointed to hear about your recent experience. A member of our Customer Experience team will be reaching out to you directly to get further details and work towards a resolution.
The **** dollar pool heat was to be delivered on the 20th, then the 23rd, and then after waiting at home for 3 hours it never showed, called **** at the store on ****************** store and he said he didnt care because he doesn't control the delivery trucks. Called TForce and he said they will deliverer it the next day. i told him to deliver it to **** at the jupiter road location and let him pay for it. I disputed it on my AMEX and it has been credeted. These people dont give a c*** about you, juts take the money and s***... read more
Business response:
Hello, We 're very disappointed to hear about your recent experience. A member of our Customer Experience team will be reaching out to you directly to get further details and work towards a resolution.
The **** dollar pool heat was to be delivered on the 20th, then the 23rd, and then after waiting at home for 3 hours it never showed, called **** at the store on ****************** store and he said he didnt care because he doesn't control the delivery trucks. Called TForce and he said they will deliverer it the next day. i told him to deliver it to **** at the jupiter road location and let him pay for it. I disputed it on my AMEX and it has been credeted. These people dont give a c*** about you, juts take the money and s***... read more
Business response:
Hello, We 're very disappointed to hear about your recent experience. A member of our Customer Experience team will be reaching out to you directly to get further details and work towards a resolution.
Frequently asked questions about Leslie's
How is Leslie's rated?
Leslie's has a 1.8 star rating with 159 reviews.
When is Leslie's open?
Leslie's is closed now. It will open on Monday at 9:00 a.m.
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