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Leslie's

1.8

About this business

Location details

5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.8159 reviews
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Dennis A's profile image
Dennis A 
3 years ago

The **** dollar pool heat was to be delivered on the 20th, then the 23rd, and then after waiting at home for 3 hours it never showed, called **** at the store on ****************** store and he said he didnt care because he doesn't control the delivery trucks. Called TForce and he said they will deliverer it the next day. i told him to deliver it to **** at the jupiter road location and let him pay for it. I disputed it on my AMEX and it has been credeted. These people dont give a c*** about you, juts take the money and s***... read more

Business response:

Hello, We 're very disappointed to hear about your recent experience. A member of our Customer Experience team will be reaching out to you directly to get further details and work towards a resolution. 

Dennis A's profile image
Dennis A 
3 years ago

The **** dollar pool heat was to be delivered on the 20th, then the 23rd, and then after waiting at home for 3 hours it never showed, called **** at the store on ****************** store and he said he didnt care because he doesn't control the delivery trucks. Called TForce and he said they will deliverer it the next day. i told him to deliver it to **** at the jupiter road location and let him pay for it. I disputed it on my AMEX and it has been credeted. These people dont give a c*** about you, juts take the money and s***... read more

Business response:

Hello, We 're very disappointed to hear about your recent experience. A member of our Customer Experience team will be reaching out to you directly to get further details and work towards a resolution. 

BRENDA H.'s profile image
BRENDA H. 
3 years ago

Purchased a spa cover and spent good money on it with a 3 year warranty and had it 9 months and it was soaked with water and mold, water would drip out of it when opening. Got in contact with the company and sent multi pics of cover and they claim it was chemical burn that cause the wrap to crumble and mold. Buyers beware they don't honor their warranty. 

Business response:

Hello ******, We apologize for the issues that you had with your spa cover. After investigating this further, it does appear that you are currently working with our customer care team towards a resolution. We thank you for your patience. 

BRENDA H.'s profile image
BRENDA H. 
3 years ago

Purchased a spa cover and spent good money on it with a 3 year warranty and had it 9 months and it was soaked with water and mold, water would drip out of it when opening. Got in contact with the company and sent multi pics of cover and they claim it was chemical burn that cause the wrap to crumble and mold. Buyers beware they don't honor their warranty. 

Business response:

Hello ******, We apologize for the issues that you had with your spa cover. After investigating this further, it does appear that you are currently working with our customer care team towards a resolution. We thank you for your patience. 

BRENDA H.'s profile image
BRENDA H. 
3 years ago

Purchased a spa cover and spent good money on it with a 3 year warranty and had it 9 months and it was soaked with water and mold, water would drip out of it when opening. Got in contact with the company and sent multi pics of cover and they claim it was chemical burn that cause the wrap to crumble and mold. Buyers beware they don't honor their warranty. 

Business response:

Hello ******, We apologize for the issues that you had with your spa cover. After investigating this further, it does appear that you are currently working with our customer care team towards a resolution. We thank you for your patience. 

BRENDA H.'s profile image
BRENDA H. 
3 years ago

Purchased a spa cover and spent good money on it with a 3 year warranty and had it 9 months and it was soaked with water and mold, water would drip out of it when opening. Got in contact with the company and sent multi pics of cover and they claim it was chemical burn that cause the wrap to crumble and mold. Buyers beware they don't honor their warranty. 

Business response:

Hello ******, We apologize for the issues that you had with your spa cover. After investigating this further, it does appear that you are currently working with our customer care team towards a resolution. We thank you for your patience. 

BRENDA H.'s profile image
BRENDA H. 
3 years ago

Purchased a spa cover and spent good money on it with a 3 year warranty and had it 9 months and it was soaked with water and mold, water would drip out of it when opening. Got in contact with the company and sent multi pics of cover and they claim it was chemical burn that cause the wrap to crumble and mold. Buyers beware they don't honor their warranty. 

Business response:

Hello ******, We apologize for the issues that you had with your spa cover. After investigating this further, it does appear that you are currently working with our customer care team towards a resolution. We thank you for your patience. 

Alan H's profile image
Alan H 
3 years ago

Your encouraged to purchase items in advance for a pool build. Then when you notice there is damage they tell you its past their 30 day policy. "i only wanted 3 brackets that were broken" c*** customer ********************** c*** I suggest going to a local company you can trust. You cant trust them. "unfortunately" 

Alan H's profile image
Alan H 
3 years ago

Your encouraged to purchase items in advance for a pool build. Then when you notice there is damage they tell you its past their 30 day policy. "i only wanted 3 brackets that were broken" c*** customer ********************** c*** I suggest going to a local company you can trust. You cant trust them. "unfortunately" 

Frequently asked questions about Leslie's

How is Leslie's rated?

Leslie's has a 1.8 star rating with 159 reviews. 

When is Leslie's open?

Leslie's is closed now. It will open on Monday at 9:00 a.m. 

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