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Leslie's

1.8

About this business

Location details

5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.8155 reviews
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Elizabeth G's profile image
Elizabeth G 
4 years ago

Incompetence reigns in Leslie's customer service, or lack thereof. My neighbor had a tree that constantly dropped debris into my pool so I ordered online a leaf net and six water bags to hold it in place. The following day my neighbor told me she had decided to remove the tree, hence I would no longer need a net. I called Leslie's to cancel my order and I received an email confirming my cancellation. After a couple of days I received another email advising me that the water bags had been shipped, which resulted in yet anothe... read more

Kerrie A.'s profile image
Kerrie A. 
4 years ago

July 26,2020 To whom it may concern: Back in March 2019, I walked into Leslie pools to purchase the above ground pool. Boy, was I excited. We have talked about this forever … Part of the order arrived in April 2019. By the time everything was built and put together was June 2019. At this point, they never sent me a salt system and charged me for it, they sent me a defective ladder and a junk filter. Now, mind you I am still not upset and continue to buy all my chemicals and continue to go to the salem nh location. Fall 2019,... read more

Business response:

Dear Valued Customer, Thank you for taking the time to share you recent experience. We pride ourselves on excellent service, and your experience is concerning. We realize that some time has lapsed since you shared your concerns. Did you still need assistance? Regards, Leslie's Customer Care Team 

Frequently asked questions about Leslie's

How is Leslie's rated?

Leslie's has a 1.8 star rating with 155 reviews. 

When is Leslie's open?

Leslie's is open now. It will close at 6:00 p.m.  

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