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Leslie's

1.8

About this business

Location details

5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.8159 reviews
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Dana B's profile image
Dana B 
2 years ago

They are thieves and crooks! Do Not I repeat Do Not Do Business with them at all! We ordered a new filter and pump...no tracking number just had our order confirmation number email. I was walking my 1 yr son as my parents are handicapped and a fed ex truck pulled up and dropped of small heavy boxes. I purposely make the drivers leave all packages by our camera and tipped him. As I had to carry each heavy box to the yard myself. The next day a different driver dropped off a big box as I came outside and delivered a big box bu... read more

Business response:

We are so sorry to hear about your recent experience. We are opening a case so that a member of our customer care team can contact you and provide further assistance. 

Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Kim S's profile image
Kim S 
2 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Kim S's profile image
Kim S 
2 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Kim S's profile image
Kim S 
2 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Frequently asked questions about Leslie's

How is Leslie's rated?

Leslie's has a 1.8 star rating with 159 reviews. 

When is Leslie's open?

Leslie's is closed now. It will open on Monday at 9:00 a.m. 

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