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Leslie's
- Home Services
- Lakewood Ranch, FL
About this business
Location details
5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I tried to use their pool service but was unable to even schedule a appointment. Their service number seems to be seperate from the person who actually sets the appointment. No matter my availablity their scheduler seems to choose a day/time that I told them I was not available. This happened multiple times. What a joke. Its not that hard of a process to be a able to schedule a appointment. To bad ,I like the stores and the people who work at them as they are very helpful and knowleadgeable. Not sure if the service departmen... read more
Business response:
Hello ******,We are really sorry to hear about your experience. We always try to get our customer's scheduled in a timely manner but as pool closing season rapidly approaches our schedule fills up quickly. Again, we are very sorry for this experience and we greatly appreciate you taking the time to provide your feedback.
I tried to use their pool service but was unable to even schedule a appointment. Their service number seems to be seperate from the person who actually sets the appointment. No matter my availablity their scheduler seems to choose a day/time that I told them I was not available. This happened multiple times. What a joke. Its not that hard of a process to be a able to schedule a appointment. To bad ,I like the stores and the people who work at them as they are very helpful and knowleadgeable. Not sure if the service departmen... read more
Business response:
Hello ******,We are really sorry to hear about your experience. We always try to get our customer's scheduled in a timely manner but as pool closing season rapidly approaches our schedule fills up quickly. Again, we are very sorry for this experience and we greatly appreciate you taking the time to provide your feedback.
I tried to use their pool service but was unable to even schedule a appointment. Their service number seems to be seperate from the person who actually sets the appointment. No matter my availablity their scheduler seems to choose a day/time that I told them I was not available. This happened multiple times. What a joke. Its not that hard of a process to be a able to schedule a appointment. To bad ,I like the stores and the people who work at them as they are very helpful and knowleadgeable. Not sure if the service departmen... read more
Business response:
Hello ******,We are really sorry to hear about your experience. We always try to get our customer's scheduled in a timely manner but as pool closing season rapidly approaches our schedule fills up quickly. Again, we are very sorry for this experience and we greatly appreciate you taking the time to provide your feedback.
I tried to use their pool service but was unable to even schedule a appointment. Their service number seems to be seperate from the person who actually sets the appointment. No matter my availablity their scheduler seems to choose a day/time that I told them I was not available. This happened multiple times. What a joke. Its not that hard of a process to be a able to schedule a appointment. To bad ,I like the stores and the people who work at them as they are very helpful and knowleadgeable. Not sure if the service departmen... read more
Business response:
Hello ******,We are really sorry to hear about your experience. We always try to get our customer's scheduled in a timely manner but as pool closing season rapidly approaches our schedule fills up quickly. Again, we are very sorry for this experience and we greatly appreciate you taking the time to provide your feedback.
After purchasing equipment from their store I also purchased the service for the installation. On the day of installation I received a call that the manager didnt want the technician to complete my job. I did get a refund but now I am stuck trying to find another company to come out. If I knew this I would have not purchased my equipment from them.
Business response:
Hello ********, We will be forwarding these details to the leadership in the area so they may look into this further. We thank you for taking the time to provide your feedback.
After purchasing equipment from their store I also purchased the service for the installation. On the day of installation I received a call that the manager didnt want the technician to complete my job. I did get a refund but now I am stuck trying to find another company to come out. If I knew this I would have not purchased my equipment from them.
Business response:
Hello ********, We will be forwarding these details to the leadership in the area so they may look into this further. We thank you for taking the time to provide your feedback.
After purchasing equipment from their store I also purchased the service for the installation. On the day of installation I received a call that the manager didnt want the technician to complete my job. I did get a refund but now I am stuck trying to find another company to come out. If I knew this I would have not purchased my equipment from them.
Business response:
Hello ********, We will be forwarding these details to the leadership in the area so they may look into this further. We thank you for taking the time to provide your feedback.
After purchasing equipment from their store I also purchased the service for the installation. On the day of installation I received a call that the manager didnt want the technician to complete my job. I did get a refund but now I am stuck trying to find another company to come out. If I knew this I would have not purchased my equipment from them.
Business response:
Hello ********, We will be forwarding these details to the leadership in the area so they may look into this further. We thank you for taking the time to provide your feedback.
Over Memorial Day Weekend I bought a pool online from Leslies. Putting it slowly together I realized that I was two caps short...I called and received them a few days later.I had over 207 perk dollars so made an online order on August 8th for a pool brush. The web site said in stock and that I could pick it up in the ******** store later that day. I received an email a few hours later that they were out of stock. Checking back on the web site Leslies did not give me back the perk bux. I was told that within ***** hours I wil... read more
Business response:
Hello *****,We are truly disappointed to hear about your recent experience. We will be escalating this further so we may provide coaching to our team as well as get your pool perks reinstated. We thank you for your patience with this matter.
Frequently asked questions about Leslie's
How is Leslie's rated?
Leslie's has a 1.8 star rating with 159 reviews.
When is Leslie's open?
Leslie's is closed now. It will open on Monday at 9:00 a.m.
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