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Leslie's
- Home Services
- Lakewood Ranch, FL
About this business
Location details
5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We just purchase a pool from Leslies and is a complete mess. The base keeps falling apart its clip together plastic.They will not compensate us for it
Business response:
Hello *******,We are so sorry to hear about your recent experience, we will be opening a case so that a member of our customer care team can provide further assistance.Thank you.
We just purchase a pool from Leslies and is a complete mess. The base keeps falling apart its clip together plastic.They will not compensate us for it
Business response:
Hello *******,We are so sorry to hear about your recent experience, we will be opening a case so that a member of our customer care team can provide further assistance.Thank you.
I Ordered a spa cover on April 23rd. After 7 weeks and receiving an email that my cover was ready to ship I called and was told it could be up to 8 weeks. After 9 weeks I called and was told it could be 10 to 12 weeks. After writing my review to Leslie's I finally got contacted by someone who found that it had not even been made yet.Today, on July 13th it finally showed up and it is the wrong size. It's only half the size of my hot tub. The correct dimensions were printed on the box but the cover was nowhere close to fitting... read more
Business response:
Hello, We are so disappointed to hear about your recent experience. We will be contacting the manufacturer so they may look into the issue to ensure it is avoided in the future. We will also be checking the refund status to ensure it was processed.
The tech came out on 5/30/23 (call id ***************** to change the sand in our filter and connected the new pump we purchased from Leslies. Ever since the sand has been coming out of the jets into our pool. We reached back out to have Leslie's come back to fix this (note we did not have problems prior to the sand change). On 6/14/23 (call id ***************** ******, the service tech, came out along with another co-worker that did not have a Leslie's uniform on. They spent approximately ***********************************... read more
Business response:
Hello, We are so sorry to hear about your recent experience. We have forwarded the details to the leadership in your area so they may work towards a resolution. We thank you for your patience with this matter.
The tech came out on 5/30/23 (call id ***************** to change the sand in our filter and connected the new pump we purchased from Leslies. Ever since the sand has been coming out of the jets into our pool. We reached back out to have Leslie's come back to fix this (note we did not have problems prior to the sand change). On 6/14/23 (call id ***************** ******, the service tech, came out along with another co-worker that did not have a Leslie's uniform on. They spent approximately ***********************************... read more
Business response:
Hello, We are so sorry to hear about your recent experience. We have forwarded the details to the leadership in your area so they may work towards a resolution. We thank you for your patience with this matter.
The tech came out on 5/30/23 (call id ***************** to change the sand in our filter and connected the new pump we purchased from Leslies. Ever since the sand has been coming out of the jets into our pool. We reached back out to have Leslie's come back to fix this (note we did not have problems prior to the sand change). On 6/14/23 (call id ***************** ******, the service tech, came out along with another co-worker that did not have a Leslie's uniform on. They spent approximately ***********************************... read more
Business response:
Hello, We are so sorry to hear about your recent experience. We have forwarded the details to the leadership in your area so they may work towards a resolution. We thank you for your patience with this matter.
I Ordered a spa cover on April 23rd. After 7 weeks and receiving an email that my cover was ready to ship I called and was told it could be up to 8 weeks. After 9 weeks I called and was told it could be 10 to 12 weeks. After writing my review to Leslie's I finally got contacted by someone who found that it had not even been made yet.Today, on July 13th it finally showed up and it is the wrong size. It's only half the size of my hot tub. The correct dimensions were printed on the box but the cover was nowhere close to fitting... read more
Business response:
Hello, We are so disappointed to hear about your recent experience. We will be contacting the manufacturer so they may look into the issue to ensure it is avoided in the future. We will also be checking the refund status to ensure it was processed.
The tech came out on 5/30/23 (call id ***************** to change the sand in our filter and connected the new pump we purchased from Leslies. Ever since the sand has been coming out of the jets into our pool. We reached back out to have Leslie's come back to fix this (note we did not have problems prior to the sand change). On 6/14/23 (call id ***************** ******, the service tech, came out along with another co-worker that did not have a Leslie's uniform on. They spent approximately ***********************************... read more
I Ordered a spa cover on April 23rd. After 7 weeks and receiving an email that my cover was ready to ship I called and was told it could be up to 8 weeks. After 9 weeks I called and was told it could be 10 to 12 weeks. After writing my review to Leslie's I finally got contacted by someone who found that it had not even been made yet.Today, on July 13th it finally showed up and it is the wrong size. It's only half the size of my hot tub. The correct dimensions were printed on the box but the cover was nowhere close to fitting... read more
Frequently asked questions about Leslie's
How is Leslie's rated?
Leslie's has a 1.8 star rating with 159 reviews.
When is Leslie's open?
Leslie's is closed now. It will open on Monday at 9:00 a.m.
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