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5770 Ranch Lake Blvd, Lakewood Ranch, FL, 34202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over Memorial Day Weekend I bought a pool online from Leslies. Putting it slowly together I realized that I was two caps short...I called and received them a few days later.I had over 207 perk dollars so made an online order on August 8th for a pool brush. The web site said in stock and that I could pick it up in the ******** store later that day. I received an email a few hours later that they were out of stock. Checking back on the web site Leslies did not give me back the perk bux. I was told that within ***** hours I wil... read more
Business response:
Hello *****,We are truly disappointed to hear about your recent experience. We will be escalating this further so we may provide coaching to our team as well as get your pool perks reinstated. We thank you for your patience with this matter.
Over Memorial Day Weekend I bought a pool online from Leslies. Putting it slowly together I realized that I was two caps short...I called and received them a few days later.I had over 207 perk dollars so made an online order on August 8th for a pool brush. The web site said in stock and that I could pick it up in the ******** store later that day. I received an email a few hours later that they were out of stock. Checking back on the web site Leslies did not give me back the perk bux. I was told that within ***** hours I wil... read more
Business response:
Hello *****,We are truly disappointed to hear about your recent experience. We will be escalating this further so we may provide coaching to our team as well as get your pool perks reinstated. We thank you for your patience with this matter.
Over Memorial Day Weekend I bought a pool online from Leslies. Putting it slowly together I realized that I was two caps short...I called and received them a few days later.I had over 207 perk dollars so made an online order on August 8th for a pool brush. The web site said in stock and that I could pick it up in the ******** store later that day. I received an email a few hours later that they were out of stock. Checking back on the web site Leslies did not give me back the perk bux. I was told that within ***** hours I wil... read more
Business response:
Hello *****,We are truly disappointed to hear about your recent experience. We will be escalating this further so we may provide coaching to our team as well as get your pool perks reinstated. We thank you for your patience with this matter.
On Thursday, August 3rd, I visited the ******* ** store on Route 46 East. Between 5:30-6pm.Went in to buy some shock and algae control. Two guys at the counter. I am hard of hearing due to a medical condition. The guy told me to put my card with the chip into the machine instead of the blink tap. I didnt hear him. They both at the same time told me again which made me feel like I was being double teamed however one said it again nicely and the other guy with long hair (receipt says ******) spoke to me in a very condescending... read more
Business response:
Hello *******, We are truly disappointed to hear about this experience and we will be escalating this for further review. We greatly appreciate you taking the time to provide your feedback.
On Thursday, August 3rd, I visited the ******* ** store on Route 46 East. Between 5:30-6pm.Went in to buy some shock and algae control. Two guys at the counter. I am hard of hearing due to a medical condition. The guy told me to put my card with the chip into the machine instead of the blink tap. I didnt hear him. They both at the same time told me again which made me feel like I was being double teamed however one said it again nicely and the other guy with long hair (receipt says ******) spoke to me in a very condescending... read more
Business response:
Hello *******, We are truly disappointed to hear about this experience and we will be escalating this for further review. We greatly appreciate you taking the time to provide your feedback.
On Thursday, August 3rd, I visited the ******* ** store on Route 46 East. Between 5:30-6pm.Went in to buy some shock and algae control. Two guys at the counter. I am hard of hearing due to a medical condition. The guy told me to put my card with the chip into the machine instead of the blink tap. I didnt hear him. They both at the same time told me again which made me feel like I was being double teamed however one said it again nicely and the other guy with long hair (receipt says ******) spoke to me in a very condescending... read more
Business response:
Hello *******, We are truly disappointed to hear about this experience and we will be escalating this for further review. We greatly appreciate you taking the time to provide your feedback.
On Thursday, August 3rd, I visited the ******* ** store on Route 46 East. Between 5:30-6pm.Went in to buy some shock and algae control. Two guys at the counter. I am hard of hearing due to a medical condition. The guy told me to put my card with the chip into the machine instead of the blink tap. I didnt hear him. They both at the same time told me again which made me feel like I was being double teamed however one said it again nicely and the other guy with long hair (receipt says ******) spoke to me in a very condescending... read more
Business response:
Hello *******, We are truly disappointed to hear about this experience and we will be escalating this for further review. We greatly appreciate you taking the time to provide your feedback.
We just purchase a pool from Leslies and is a complete mess. The base keeps falling apart its clip together plastic.They will not compensate us for it
Business response:
Hello *******,We are so sorry to hear about your recent experience, we will be opening a case so that a member of our customer care team can provide further assistance.Thank you.
We just purchase a pool from Leslies and is a complete mess. The base keeps falling apart its clip together plastic.They will not compensate us for it
Business response:
Hello *******,We are so sorry to hear about your recent experience, we will be opening a case so that a member of our customer care team can provide further assistance.Thank you.
Leslie's has a 1.8 star rating with 159 reviews.
Leslie's is closed now. It will open on Monday at 9:00 a.m.
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