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Les Schwab is one of the leading independent tire dealers in the U.S. Our quality customer service sets us apart from the other guys. We are proud to feature an extensive tire, brake and battery selection, as well as quality automotive repairs. When you shop at Les Schwab, we promise you the best tire value. This means you get Free Peace of Mind Protection and Free Lifetime Tire & Mileage Care included in your purchase. We are here for the life of your tires, not just todays transaction. When you purchase a set of tires from... read more
4175 S Virginia St, Reno, IA, 89502, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I took my car to get tires replace using the warranty I had Andrew agreed to honor the warranty although he didn't wanted to, he suggested I allow them to do an alignment check in case my car need it to have one ( according to him it was one of the reason both tires in different times blew on the freeway) I left my car there. Received a called form Rudy letting me know my other tires need it to be replace and gave me a code $ so I asked how much longer I had to replace them he said soon couple of thousand miles the most so I... read more
I brought my car here in mid march because of problems with the right rear brake sticking evidenced by scraping and squealing at times and smelling hot when I stopped. I brought the car in and waited four hours to have the brake checked. When I described the issue to the young woman who was assisting me, she responded sarcastically as if from what I told her there could be nothing really wrong with my brake. I waited and was informed that everything was fine. I sprayed out the brake at a car wash and steam billowed up from t... read more
Beware of hub bolt over-tightening on wheels. The boys use power tools to tighten and then they are supposed to torque. To save time they tighten and the torque wrench is just for show! Had a flat and could not get bolts off.
There are many company practices,in regards to honesty, that are often preached but not practiced. An example of this is the TPMS rebuild service. Many locations charge to have the service done but do not have the products in stock to perform the service to the TPMS sensors. I have sent friends and family members into various locations in various states including California, Nevada, Idaho, Utah and Montana in each location the family member was charged for the service and more often than not the service was not completed. If... read more
I purchased a vehicle and took it in for an alignment. After 3 hours, I got my vehicle with nothing done to it because they claimed I had to have over a thousand dollars worth of work done. I got a second opinion only to find that Les Schwab was taking advantage (again) of me trying to charge me for work that did not need to be done. I was treated as though I was stupid for refusing their vast amount of unneeded repairs. I would not recommend them to anybody, especially a female, because they treat women like they are cluele... read more
Business response:
BBB Review We regret the customer had a negative experience at The Dalles, Oregon Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reviews very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, *** ******** brought her 2002 Dodge Caravan (“vehicle”) to the tire center for a suspension check on April 9, 2018. The technician performing the inspection recommended an alignment and provided *** ******** a quote that included new parts ... read more
Sitting at Les Schwab I came in as there was a patch they have done a week or so ago and from the same patch the tire started leaking air. I brought it back and as I pulled up I mentioned to the front desk clerk are they able to get air put in the tire befor moving it and while I'm sitting here I watch the technician run out jump in my car and moce it on w flat tire. I mentioned to the clerk isn't he going to ruin my tire she runs out and has to stop the guy who the heck does this. I'm very ******to know you call this excell... read more
Dropped the car and requested new pads and rotors. Next day i get a call with the quote including calipers, i ask if they are bad and they tell me it doesn't matter they don't even check. If i was told before hand i never would have left the car there and they knew it.
Business response:
According to our records, Mr. ******* dropped his 1986 Toyota Hilux Pickup (“vehicle’) off at the tire center on February 12, 2018 and requested a brake inspection. The tire center technician performing the inspection recommended a new front brake service. On February 13th, the technician called and spoke to Mr. ****** and informed him, as with all customers, Les Schwab’s brake service (and corresponding warranty, “Best Brake Value Promise”) includes remanufactured or rebuilt calipers, new brake pads, resurface rotors, new b... read more
I have been going to LES SCHWAB IN PRIEST RIVER for a while now and even recently bought a $178 tire from there. I took some tires to be mounted and balanced without asking first how much it's going to cost. Thinking they will be fair with me, ( my bad I know). I sometimes forget we don't do business like that anymore. I was first charged $131 dollar's to mount and balance and it was then reduced to $113 after explaining they didn't have to dismount the tires even though they were charging me for dismount. Be aware of LES SC... read more
Great company i will only do tires and like business with this company and no others. They are always there for you and helpful totally customer oriented.
Les Schwab Tire Centers has a 2.4 star rating with 98 reviews.
Les Schwab Tire Centers is closed now. It will open tomorrow at 8:00 a.m.
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