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Les Schwab Tire Centers
- Auto Repair
- Reno, IA
About this business
Location details
4175 S Virginia St, Reno, IA, 89502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Only because I had to leave a star. Worst experience I have ever had at any automotive company. I came in today to have the front end of my van inspected, due to large vibration while driving. After inspection, I received a detailed list of parts and labor quote for repairs to my vehicle. The list was in all two pages long, and a total of over $700 that included, "both completely broken wheel bearing hubs replacement, both blown shocks replacement, All broken upper and lower tie rod replacement, and complete air pressure reg... read more
Business response:
BBB Review - ***** ******** We regret the customer had a negative experience at the Coeur D’Alene Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reviews very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, on August 31, 2018, Ms. ********brought her 2001 Pontiac Montana (“vehicle”) to the tire center and requested a front end inspection. The tire center’s highly trained technicians performed a suspension check and tire inspect... read more
I took my car to this Company, first to the Canyon Road store. I was dealing with an issue of vibration and a few other symptoms and was trying to figure it out. I left my car there and was told an inspection was done and my car was driven. The outcome was that I did NOT need brakes but that my rotors needed to be replaced and also it was suggested that in bleed my brakes. I was given an estimated print out. A few days later, June 20th, I decided to take it to the Puyallup store near me in Graham, as it was closer and my pla... read more
Business response:
BBB Review 6.21.2018 We regret the customer had a negative experience at the Puyallup Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, on June 18, 2018, Mrs. ***** brought her 2006 Chevrolet Malibu (“vehicle”) to the Puyallup Canyon Road tire center and informed the technician it was making some noise and vibration and she could smell the brakes. The technician inspect... read more
I took my car to get tires replace using the warranty I had Andrew agreed to honor the warranty although he didn't wanted to, he suggested I allow them to do an alignment check in case my car need it to have one ( according to him it was one of the reason both tires in different times blew on the freeway) I left my car there. Received a called form Rudy letting me know my other tires need it to be replace and gave me a code $ so I asked how much longer I had to replace them he said soon couple of thousand miles the most so I... read more
I brought my car here in mid march because of problems with the right rear brake sticking evidenced by scraping and squealing at times and smelling hot when I stopped. I brought the car in and waited four hours to have the brake checked. When I described the issue to the young woman who was assisting me, she responded sarcastically as if from what I told her there could be nothing really wrong with my brake. I waited and was informed that everything was fine. I sprayed out the brake at a car wash and steam billowed up from t... read more
Beware of hub bolt over-tightening on wheels. The boys use power tools to tighten and then they are supposed to torque. To save time they tighten and the torque wrench is just for show! Had a flat and could not get bolts off.Â
There are many company practices,in regards to honesty, that are often preached but not practiced. An example of this is the TPMS rebuild service. Many locations charge to have the service done but do not have the products in stock to perform the service to the TPMS sensors. I have sent friends and family members into various locations in various states including California, Nevada, Idaho, Utah and Montana in each location the family member was charged for the service and more often than not the service was not completed. If... read more
I purchased a vehicle and took it in for an alignment. After 3 hours, I got my vehicle with nothing done to it because they claimed I had to have over a thousand dollars worth of work done. I got a second opinion only to find that Les Schwab was taking advantage (again) of me trying to charge me for work that did not need to be done. I was treated as though I was stupid for refusing their vast amount of unneeded repairs. I would not recommend them to anybody, especially a female, because they treat women like they are cluele... read more
Business response:
BBB Review We regret the customer had a negative experience at The Dalles, Oregon Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reviews very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, *** ******** brought her 2002 Dodge Caravan (“vehicle”) to the tire center for a suspension check on April 9, 2018. The technician performing the inspection recommended an alignment and provided *** ******** a quote that included new parts ... read more
Sitting at Les Schwab I came in as there was a patch they have done a week or so ago and from the same patch the tire started leaking air. I brought it back and as I pulled up I mentioned to the front desk clerk are they able to get air put in the tire befor moving it and while I'm sitting here I watch the technician run out jump in my car and moce it on w flat tire. I mentioned to the clerk isn't he going to ruin my tire she runs out and has to stop the guy who the heck does this. I'm very ******to know you call this excell... read more
Dropped the car and requested new pads and rotors. Next day i get a call with the quote including calipers, i ask if they are bad and they tell me it doesn't matter they don't even check. If i was told before hand i never would have left the car there and they knew it.Â
Business response:
According to our records, Mr. ******* dropped his 1986 Toyota Hilux Pickup (“vehicle’) off at the tire center on February 12, 2018 and requested a brake inspection. The tire center technician performing the inspection recommended a new front brake service. On February 13th, the technician called and spoke to Mr. ****** and informed him, as with all customers, Les Schwab’s brake service (and corresponding warranty, “Best Brake Value Promise”) includes remanufactured or rebuilt calipers, new brake pads, resurface rotors, new b... read more
Frequently asked questions about Les Schwab Tire Centers
How is Les Schwab Tire Centers rated?
Les Schwab Tire Centers has a 2.4 star rating with 98 reviews.Â
When is Les Schwab Tire Centers open?
Les Schwab Tire Centers is closed now. It will open tomorrow at 8:00 a.m.Â
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