Les Schwab Tire Centers

Joyce S. 

on BBB

6 years ago

10 STARS—While traveling in Calif. all the way from Wisconsin, we got a flat tire & had to put on the donut. Thank goodness the town we were staying in, Fortuna, had a Les Schwab Tire Center to repair the flat. But, not only did they repair it for us; they did so at NO charge because that’s their policy for travelers. Thank you for your generosity, Les Schwab! 

Heather H 

on BBB

6 years ago

I took my vehicle in for a safety check and was told that my left front tire needed the hub/wheel bearings done, they also stated that my brakes were in good shape measuring at 3mm and would probably last another year or so. So they ordered the part fro the hub and I took my vehicle back in a couple of days later to have the work completed. I then received a call from them stating that my brakes were metal to metal and that I needed to have the brakes done before they could do the hub, the quote for the front brakes was $575... read more

Travis R 

on BBB

6 years ago

Took my car here to replace a tire. They did a great job at that. However they did not screw the bolts in all the way when they rotated the tires around. My tire fell off while I was driving down the road, luckily I wasn't on a highway or a bridge, I could have died. However the mechanic forgot to press a button that indicated he rotated my tires so since it wasn't shown on the receipt they are denying everything. LUCKY ME...now all the damage to my car I have to pay for myself and the manager Thomas O**** was very rude abou... read more

Michael F. 

on BBB

6 years ago

We recently traveled through Los Banos California and got a low tire pressure warning in our car. We saw a nail in the tire and pulled into the les Schwab store in Los Banos. We were immediately greeted by the friendliest and most helpful sales woman. She took over and made us feel at ease. They fixed our tire almost immediately and when we were ready to checkout they told us the fix was complimentary in hopes of getting our future business well that was a great move as we will think of no one else when our tire needs arise.... read more

Michael F. 

on BBB

6 years ago

We recently traveled through Los Banos California and got a low tire pressure warning in our car. We found a nail in the tire and pulled into Les schwab in Los Banos. We were greeted by an extremely friendly sales woman who took over and got our tire fixed in nothing flat. Pardon the pun. The mechanic was friendly and knowledgeable and kept us informed of his progress. When they were finished they told us the fix was complimentary in hopes of getting our future business. This type of excellent customer service is unheard of ... read more

Julie K 

on BBB

6 years ago

Called one store for what u needed then took it to a different store not even realizing it. Cory, quick to make me feel better took my info, what was wrong and then drove me home. Find problems, dealer parts...ugh! But they get it handled and car is dont in 3-4 hours once parts got there and all the alignments they had to do! Called to say it was done and when I said I needed to wait for a ride they offered to come get me. I explained I had a baby and they said they would bring it! Somehow the time I HAD to have it by didn’t... read more

Shauna C 

on BBB

6 years ago

Most expensive tire switch out ever $180.00. I had my old snows taken off the rims and new tires remounted and balanced. Normal annual procedure.They entered me as a new customer and at that time should have notified me that if I did not purchase my tires there the cost would be $180. but she did not. With out authorization they went ahead and proceeded to do the work. I have never paid that much in my life, could not believe it and felt completely ripped off! 

Karla C 

on BBB

6 years ago

I took my vehicle to Les Schwab Tire on March, 21 2019, because the check tire light came on. They found a screw in the driver rear tire in the corner which was outside of the repairable zone. They handed me a quote to replace all 4 tires for $437. They told me they could not replace the tire with the screw in it only. They insisted that I needed to replace all 4 tires because it was an all wheel drive vehicle. I called the Toyota dealer and spoke to my service writer. I explained what had happened. He said to buy one tire. ... read more

Grant G 

on BBB

6 years ago

Visited the Junction City store Saturday, Feb 16 2019 stating that my tires need to be balanced. Was told one of my tires was too far out of balance and the rim would have to be replaced, because of my vehicles TCS/ECS and TPMS all wheels must be identical. I said thank you and went to my dealership. Two tires were out of balance, both were corrected, zero rims needed to be replaced. Big Fail Les Schwab! One star only as to post this review. Zero stars for LS.