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Les Schwab Tire Centers
- Auto Repair
- Reno, IA
About this business
Les Schwab is one of the leading independent tire dealers in the U.S. Our quality customer service sets us apart from the other guys. We are proud to feature an extensive tire, brake and battery selection, as well as quality automotive repairs. When you shop at Les Schwab, we promise you the best tire value. This means you get Free Peace of Mind Protection and Free Lifetime Tire & Mileage Care included in your purchase. We are here for the life of your tires, not just todays transaction. When you purchase a set of tires from... read more
Location details
4175 S Virginia St, Reno, IA, 89502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stopped for the convenience, stayed for the 34% markups, vehicle damage, misleading information, lost parts, poorly balanced wheels, and shoddy installations. How 2 visits turn into 7..? I stopped in for a winter tire swap about a month ago. To their credit, tires were swapped, and they suggested I consider new wheels in the future. Once I arrived home, I noticed one of my center caps was missing. As they are on my way into work, I stopped in the next morning to recover the missing part. I was informed the part had probably ... read more
Business response:
BBB Review - ******** We regret the customer had a negative experience at the Lacey, WA Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. The day this report was written, Mr. ******** visited the Lacey tire center and worked with Store Manager, George. Les Schwab believes Mr. ********’s concerns are satisfactorily resolved.
2-4 hour wait for a simple tire purchase and mounting. After hearing this I cancelled my tire order and went to another tire dealer who got the job done in less than 40 minutes. This store deserves a manager who knows how to plan and organize a work staff that can get customers the type of service they ask for. Awful customer service.
Horrible service. Took my car in for new front tires. Never had any issues. I leave with a pressure sensor not working. They said it was a coincidence battery died. Same day an extra 100. Never called to pick up car. I showed up and had a flat back tire. Nothing to do with new front tires. Had the nerve.To say I hit a screw on the way over. Checked found nothing. Accountability is not there. Almost feels like a scam. Never go there!!!
Regarding store 205 @ 7304 SE 82nd. 97266 I bought 4 new tires in 2016 with the 65000 miles Best Tire Value Promise that the tread would last for those 65000 miles. I had taken my car into another repair shop since it was making a kind of knocking sound on front right side when driving and was told 3 of my tires were bad and that the tread has been worn off in one spot on all 3 of them. They told me to take it back to Les Schwab for my warranty since I only had a little over 5000 miles on these tires. So when I took it to Le... read more
Business response:
BBB Review ******, ****** We regret the customer had a negative experience at the Portland Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, Ms. ****** brought her 2005 Pontiac Sunfire (“vehicle”) to the tire center on September 28, 2018 and requested a tire inspection. The technician discovered both rear tires had flat spots, likely from excessive brake drag, and were ... read more
Has unqualified technicians. Brought car in to have my Les Schwab tires rotated and balanced. When done the vibration was worse than when i brought it in !! Took it back and asked them to fix the problem they had created. 2nd time never fixed it. I asked them to take for a test drive at 60 mph on freeway and they never did. Now its worse than when i brought it in and have to go to another Les Schwab. Spent hours dealing with these people and time from work. Do not use this Les Schwab (Folsom) for any repairs or tires!!!!!!
I have done business with Les Schwag for many years. I haven't always received the best customer service, the prices are high, and if they feel your vehicle is unsafe to drive they will keep it and won't let you have it back until you pay them to fix it or have it towed to your residence. however, regarding the prices they are selling a quality product that cost more to produce, they must pay higher wages for quality people, there are insurance costs, building maintenance, utilities, parts and other business costs. they will... read more
First I am not really sure where I should put this but it is an ongoing issue with all of the lesschwab tire centers across NW Washington, in every instance of my going to a lesschwab it has never ended with anything less than complete incompetence. This started prior to 2000 with my father in a 86 Honda 3door, he went in for an oil change and they drained the oil and 2 of their employees pushed it onto a neighboring companies parking lot, I am sure that I don't need to explain how many degrees of wrong that is, suppose that... read more
Business response:
BBB Review - ******* We regret the customer had a negative experience at the Kent Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, Mr. ******* dropped off a tire and wheel at the tire center and requested the tire be repaired and left. The tire center employees found the lug nuts cross threaded and could not remove them. They called Mr. ******* to report their findings... read more
Only because I had to leave a star. Worst experience I have ever had at any automotive company. I came in today to have the front end of my van inspected, due to large vibration while driving. After inspection, I received a detailed list of parts and labor quote for repairs to my vehicle. The list was in all two pages long, and a total of over $700 that included, "both completely broken wheel bearing hubs replacement, both blown shocks replacement, All broken upper and lower tie rod replacement, and complete air pressure reg... read more
Business response:
BBB Review - ***** ******** We regret the customer had a negative experience at the Coeur D’Alene Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reviews very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, on August 31, 2018, Ms. ********brought her 2001 Pontiac Montana (“vehicle”) to the tire center and requested a front end inspection. The tire center’s highly trained technicians performed a suspension check and tire inspect... read more
I took my car to this Company, first to the Canyon Road store. I was dealing with an issue of vibration and a few other symptoms and was trying to figure it out. I left my car there and was told an inspection was done and my car was driven. The outcome was that I did NOT need brakes but that my rotors needed to be replaced and also it was suggested that in bleed my brakes. I was given an estimated print out. A few days later, June 20th, I decided to take it to the Puyallup store near me in Graham, as it was closer and my pla... read more
Business response:
BBB Review 6.21.2018 We regret the customer had a negative experience at the Puyallup Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. According to Les Schwab’s records, on June 18, 2018, Mrs. ***** brought her 2006 Chevrolet Malibu (“vehicle”) to the Puyallup Canyon Road tire center and informed the technician it was making some noise and vibration and she could smell the brakes. The technician inspect... read more
Frequently asked questions about Les Schwab Tire Centers
How is Les Schwab Tire Centers rated?
Les Schwab Tire Centers has a 2.4 star rating with 98 reviews.
When is Les Schwab Tire Centers open?
Les Schwab Tire Centers is closed now. It will open tomorrow at 8:00 a.m.
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