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Les Schwab Tire Centers
- Auto Repair
- Reno, IA
About this business
Les Schwab is one of the leading independent tire dealers in the U.S. Our quality customer service sets us apart from the other guys. We are proud to feature an extensive tire, brake and battery selection, as well as quality automotive repairs. When you shop at Les Schwab, we promise you the best tire value. This means you get Free Peace of Mind Protection and Free Lifetime Tire & Mileage Care included in your purchase. We are here for the life of your tires, not just todays transaction. When you purchase a set of tires from... read more
Location details
4175 S Virginia St, Reno, IA, 89502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went to Les Schwab to get a tire rotation they told me my ball joints are bad on the driver side they could fix for $650 I told him no thanks went and had a second look from someone that I trust and there was nothing wrong with my vehicle I think this company is scamming people out of their money they are not honest to there customers or they have people that are not qualified for that job I would advise anyone going here to get a second look.
Just a few days before christmas and I'm reading all of these heart warming stories about the great deeds and services provided this time of year. I felt like I needed to share my unfortunate experience recently. I am a single mom of 3 little ones and yes my account was past due and is now currently paid up. I was sent this text message as if the account was not in my name and I was not a customer and threatened with "fraudulent" charges. Then Les Schwab shows up at my place of work, blocks the driveway so our patients cant ... read more
I got a les schwab credit line about 1 year and 7 months ago while i was visiting family in idaho. They only offered me $150 which was crap anyway, but then about a year later, i requested an increase. never missed a payment. always paid extra. they RENEWED my account for the salem location, restarted my revolving account and only upped me to 500. so now my credit age is lower than it otherwise would be and i am so, so very angry about it. i worked hard for my credit and they dinged me TWICE WITH THIS. Once for the up, and o... read more
I went into the Missoula location to get my snow tires mounted on my Ford Focus and they told me 60$ for all 4. They called me back and since I didn’t buy the tires there it was going to cost 160$. I called ********* and **** **** and both charged 71$. Then he started to question why I got my tires somewhere else. I told him I was in there 2 months before and they said they couldn’t get the tires I wanted.
Business response:
<span>BBB Review - Kyle ****** We regret the customer had a negative experience at the Missoula, MT Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. Les Schwab would like to work with the customer to resolve his concerns. If Mr. ****** contacts the store assistant manager, Javier, at <span class="shoretel_phone_link" title="ShoreTel Web Dialer: 814067211770">406.721.1770</span>, he will attempt to resol... read more
Worst place ever to get any work done. I called and got a quote set up to get new tires. They said the ones I wanted were not in stock but would be in the next day so I could go ahead and drop the vehicle off the next morning. Dropped my vehicle off the next morning before they opened with my info. Picked the vehicle up the next day and the ONLY thing they did was air up the tires. Said they didn’t know the reason it was dropped off and never bothered to call or anything. Fast forward a week and I am able to get it in and ac... read more
Business response:
<span>BBB Review ******* ****** We regret the customer had a negative experience at the Rathdrum, Idhao Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. Les Schwab would like to work with the customer to resolve his concerns. If Mr. ******contacts the store manager, Matt, at <span class="shoretel_phone_link" title="ShoreTel Web Dialer: 812086873160">208.687.3160</span>, he will attempt to resolve his co... read more
I was deliberately lied to about a simple flat repair told the tire puncture was not we're really was was told to buy new tires when all I needed was a plug and was sent away with the flat needing to be repaired at another location the other location found the real affected area plugged it and I was on my way for a $8 fee
Worst experience ever. The store located at 4175 South Virginia Street in Reno Nevada. We called three times to get a quote and then confirm it for tires and alignment. Each time we stated the make, model, and year of the car. We confirmed that the price was for the four tires, alignment, and tax - so basically and “out of the door price.” We were told it would be completed by 5 pm. When we called to check if it was ready, we were told they were unable to do the alignment because the car was an Audi - a fact they knew since ... read more
Business response:
BBB Review ***** ******* We regret the customer had a negative experience at the Reno, NV Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. As Ms. *******’s report states, she brought her vehicle to the tire center to have new tires and an alignment performed. Once it was discovered an alignment could not be performed, Les Schwab’s assistant store manager, Rolando, immediately offered a $100 discount to ... read more
I went to Les Schwab tire center in Poulsbo after noticing I had a flat tire. Staff was friendly, there was toys for my child to play with. Tire was fixed within the hour. Great service!
The worst place I have ever had to work with. Had to order parts which took two weeks to arrive. Went up 2 times to get the job done. The parts were not there that was a two hour wait. Left and comeback two days later. Waited another 4.5 hours to get my work done the counter guy said it would be another 3 hours. Plus he was very abrupt with me. The so called tire mechanics. We’re in my watching through the glass into the work area a lot of grab *** going on. No wonder nothing was getting done. Do not Do not think you will ge... read more
Business response:
BBB Review - J**** B****** We regret the customer had a negative experience at the Lakeside, Colorado Les Schwab Tire Center. Les Schwab prides itself on superior customer service, takes reports very seriously, and investigates the underlying facts of all customer concerns. Soon after learning of this review, the store manager, Jeremy, attempted to contact Mr. B****** in an attempt to resolve his concerns and has not heard back from him. Jeremy would like Mr. B****** to bring his vehicle into the tire center Saturday, Novemb... read more
Frequently asked questions about Les Schwab Tire Centers
How is Les Schwab Tire Centers rated?
Les Schwab Tire Centers has a 2.4 star rating with 98 reviews.
When is Les Schwab Tire Centers open?
Les Schwab Tire Centers is closed now. It will open tomorrow at 8:00 a.m.
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