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Leith Lincoln

4.3

About this business

In 1969, the Leith family opened Leith Lincoln, its first dealership, in Raleigh, NC. Today, Leith Lincoln is proud to be part of the 30+ Leith Automotive Group of dealerships, which is still a family-run business. Leith Lincoln offers the full line of new Lincoln vehicles, as well as access to an inventory of almost 7,000 pre-owned vehicles. We also carry a large inventory of manufacturer-approved parts so our factory-certified technicians can maintain or repair your vehicle quickly and get you back on the road. 

Location details

2350 Capital Summit Ct, Ste 7900CAPITALBLVD, Raleigh, NC, 27616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.3637 reviews
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April Rutledge Grady's profile image
April Rutledge Grady 
recommend  Recommended
3 years ago

After recently purchasing my new car, I have to let you know how great of an experience I had here. From dealing with my initial sales person, Ryan to the Sales Manager, Bo I have nothing but good things to say. Each person I have spoken to or have dealt with at this facility was kind, patient, and respectful. They not only stood by their work but were more than willing to ensure I was satisfied with my new purchase. Thank you for making this a great experience! 

Crystal J's profile image
Crystal J 
3 years ago

Bad for business my truck been and the shop for over 6 months the very first time I test drive my truck the oil light was on I ask about it and was told a oil change would be done on the truck by the time I come back to get it.after getting the truck two days later the oil light came back on after going back and forth trying to figure out the problem they came to a conclusion that's it's some part in the engine need to be work on back in July til this day January 3 2022 I'm still without my truck making car payment every mon... read more

Judith's profile image
Judith 
3 years ago

I traded my 2017 ***** ****** ***** in 12/2/21 they let me know it would take about 10 days for them to receive it .They still haven't received it and they also have sold my car. how can they do it before they pay it off and it's still in my name. Do not my a car unless they pay it off first. 

Business response:

She traded her car on 12-2 and then we processed her paperwork and paid her car off on 12-10. In the auto industry this is considered very much on time. 

Dennis B.'s profile image
Dennis B. 
3 years ago

I traded in my vehicle on 10/30 at Leith Volkswagen of Raleigh and was told that the payoff date would be 11/20. When I went to the dealership to drop off my new vehicle for a service on 23 November I saw my old vehicle on the lot for sale. I have continued to check the account for the payoff to have gone through. As of today, 2 December the vehicle had not been paid off. I contacted the dealership and was informed that they sent the check 30 November. I had to pay another months payment on the vehicle so that my credit woul... read more

Business response:

Thanks for reaching out, You are correct, our accounting department dropped the ball on this and its completely unacceptable. We are certainly human and can admit when we made a mistake. Glad that you caught it and there was no negative impact. I believe that we did pay everything off and got you a check issued back. We truly appreciate your business and are very sorry that this happened. If we can be of any service in the future, please reach out to us directly at ************ 

John M's profile image
John M 
3 years ago

Worst experience I could have ever imagined!! I don't often write reviews, but this must be told....hopefully it will help you from making a poor decision. I have owned many exotic cars to include *******, ********, ***********, and presently ************. The ************ service center in Greensboro, NC has recently moved to Charlotte, so I searched for a shop within a 100-mile radius of my home. Because I had owned a ******** about 7 years ago, I contacted Leith ******** of Raleigh where they agreed they could perform ser... read more

Business response:

Thanks for taking the time to talk with us on the phone, Mr. *****. We're sorry to hear of your troubles, and are hopeful the manufacturer will be able to nail down the root cause of the issues. Let us know if we can be of any further help. ****, General Manager 

Jon's profile image
3 years ago

This experience was a complete nightmare. After a "relatively" smooth sale, things went down hill almost immediately. First off, I was asked to go back to re-sign all of the paperwork after a clerical error that was made on *****'s part. I obliged and asked ***** to make sure the paperwork was expedited since I had also turned in another lease a month early as part of the deal. I then learned (from my previous auto lender) that it took ***** & Leith Honda 5 weeks to process the paperwork which resulted in me being charged (w... read more

Steve's profile image
4 years ago

Replied timely, eliminated car from search. 

Anonymous's profile image
Anonymous 
4 years ago

dealer was not great on email correspondence. very late responses and did not communicate or answer specific questions to my email. also, it was very hard to get confirmation if the car was still available... even though i sent email with stock# and all information to check quickly and easily and email me back. The dealership really shined when i went to test drive. The car was ready with tag on it. very helpful answering questions and very friendly. i felt valued as a customer. 

Gary's profile image
4 years ago

The car was ready to view when we arrived. We test drove it, inspected it, and purchased it. This is a no negotiate dealer, so the price quoted online is final. We were surprised by this, but accepted the policy. 

Frequently asked questions about Leith Lincoln

How is Leith Lincoln rated?

Leith Lincoln has a 4.3 star rating with 637 reviews. 

When is Leith Lincoln open?

Leith Lincoln is open now. It will close at 7:00 p.m.  

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