This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Leith Lincoln
- Car Dealers
- Raleigh, NC
About this business
In 1969, the Leith family opened Leith Lincoln, its first dealership, in Raleigh, NC. Today, Leith Lincoln is proud to be part of the 30+ Leith Automotive Group of dealerships, which is still a family-run business. Leith Lincoln offers the full line of new Lincoln vehicles, as well as access to an inventory of almost 7,000 pre-owned vehicles. We also carry a large inventory of manufacturer-approved parts so our factory-certified technicians can maintain or repair your vehicle quickly and get you back on the road.
Location details
2350 Capital Summit Ct, Ste 7900CAPITALBLVD, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Department is terrible. From their Reps. to their Techs. at Leith Mercedes Raleigh.DO NOT BUY A PREPAID MAINTENANCE PLAN. They will tell you ,if you bought a used car from them that its already was done when they got the car, regardless of how many miles. Also will at last minute say that your car needs to stay for 2 days for the routine plan or we have no record for your appointment. Even when you show them the confirmation E-Mail. The reason is, they already got your Money for doing Nothing,, way in advance. They w... read more
RecommendedSee Tammy for good friendly customer service!
Leith sold me a bad car! I had it less than a week and all of the light came on in the dashboard! later the car starts jumping and the check engine light comes on! They refuse to even look at it!!! DO NOT BUY A CAR FROM LEITH CHRYSLER JEEP!!!
Bought a 2016 **** **** **** from Leith Volkswagen of Cary, it’s now 16 days later I wake up get my day started and get in my car to head out and my car WILL NOT crank. I call them and they refuse to touch my car or diagnose it because their “Volkswagen” technicians cannot work on fiats. This would be the 3 issue I’ve had since buying the car 16 days ago on August 4th 2022. Dealership keeps playing phone tag telling me to call the service department and then the service department tells me to talk with the sales person who s... read more
Took my car in for a recall was called 10mins after dropping off for a appointment that the part was not in. After a talk was told they would get it done that day. I did not receive a call for the rest of the day. Called the dealershipthe next day and was told it would be done today. When I go to pick up my vehicle I’m told I have to pay for the old change that I was told was going to be included free, I called the service department the day before to ask about a oil change and was told they already had in listed to be done ... read more
My car buying experience was seamless. My car was delivered to me safely as I live in Fayetteville. It was well worth the drive. Thank the whole team for helping me. Special shout outs to Brian C. for referring me & Chris M. for sealing the deal. I love my new car
Took my car in for regular service on 2/22/22. I told them that the right passenger tire break will not release when I try to move the car. This has happened on three occasions. When the parking brake releases, it makes a loud bang sound. 1) I was told by the service department that this was normal. The car was not doing this when I purchased it. 2) I was told that I don't drive the car often enough. This should not have any bearing on the tire. In this case, why are all the other tires moving. 3) I was told it is because I ... read more
My husband and I drove two and a half hours to purchase a vehicle from this dealership. Been in contact with **** for 4 or 5 days prior, he was aware that we were coming. Arrived, looked over the vehicle, it was not very clean inside and out but we ended up taking it for a test drive, decided to make the purchase. After looking over the vehicle my husband noticed the defrost tab was not connected to the windshield, as if it needed to be saudered or replaced easy fix we thought. **** asked my husband was he going to let somet... read more
Business response:
Thank you for your feedback. We sincerely regret you feel the way you feel and please know we would never intentionally do or say anything to upset you or anyone else. We will take this feedback and use it in an effort to coach and continually improve our team.
I would give zero stars if I could. We went there and looked at the **************. We had already chosen one online and wanted to put a deposit on that car. He showed us what he had and we put $3,000 down on one that was in transit. Approximately 7 days later, the Salesman called and said he saw it on the trailer and we should be able to pick it up in a couple of days. In the meantime I received an email from US Customer care saying our **** would be arriving March 7th (3 weeks later) and the VIN number on the email was wro... read more
Business response:
It was an honest mistake on our part. Our Sales Manager put the business name on an in transit unit. Unfortunately there were 2 similar vehicles with similar msrp and vins only 1 digit apart. Our Sales Manager put the name on the wrong unit. We feel terrible about it and want to apologize and of course we'll get their money back to them asap. For the record we are diligently trying to find a suitable replacement.
Frequently asked questions about Leith Lincoln
How is Leith Lincoln rated?
Leith Lincoln has a 4.3 star rating with 637 reviews.
When is Leith Lincoln open?
Leith Lincoln is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com