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11196 West Fairview Avenue, Boise, ID, 83713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The entire experience at the dealership was as smooth and was accompanied by about as little stress as a car buying process can be. Jonny Jahani is certainly a people person. He picked up my inquiry from the beginning and was completely involved to the end. He always responded quickly. He delivered extras, such as meeting with my daughter to get her car appraised. He redid my financial application when I arrived at the dealership alone, instead of with my wife, who was included on the original. He stayed after hours on the S... read more
Gillman Subaru is definitely the place to go if you're in line for a new vehicle. Fair prices, willingness to work with you, and sales people that really know their stuff! Arlene Camargo responded within minutes, asking what I was looking for and what my questions were. Before I knew it, Al Stevens had made a video of the car just for me, highlighting all the points in question. At my appointment he shared his knowledge about the Outback; making me want it even more. After the sale was finished, it didn't stop there, he woul... read more
Business response:
Elisa, thank you for sharing your experience with us! We love knowing that you had a great time working with our Sales Department. Congrats on your new ride and we hope to see you again in the future.
Worst phone manners I’ve ever experienced from a salesman
Thank you to Steve Patton for a job well done and fixing our cross trek! We experienced a grueling situation prior to bring the car for services. A very happy customer!
Business response:
Hi Laura, thank you for your kind review; we are happy to pass along your comments to Steve here at Dick Hannah Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
Our sales person Maya was just great as was Bobby the financial guy. The cars were fairly priced and all info pertaining to it was disclosed. However having to wait almost 2 hours to go from driving, deciding on the car, and doing the preliminary paperwork to finally get to write a check and sign off (which took about 15 minutes) was NOT fun. We came from out of town and it wasn’t convenient at all especially with Covid. We certainly appreciated that there was no pressure to do anything other than what we decided. We would p... read more
Business response:
Thank you Laura for taking the time to provide us your feedback. We definitely hear you on the wait time and thank you for your patience. We try our best to expedite the process as much as we can, especially during the current pandemic. We will review our current staffing schedules and work to try and ensure that we reduce the wait time as much as we can. We definitely are blessed to have Maya and Bobby on our team and we hope that you have many happy miles with your new car! Let us know how we can be of service in the futur... read more
What a great Dealership!! Very personable, easy to work with and extremely knowledgeable & passionate about their vehicles !!
Business response:
Hi Laurie, we are very happy to have provided you with such a positive experience! We hope you have a great day.
Love there cars but I drive a 2004 Subaru Forester xt I went in Monday December 21 to schedule an appointment to get some work done on my car but when I stated the mileage I was turned away by tech because they said it was to old and that they were focusing more on the newer vehicles. I was a little sad because that’s my only car and I felt that was the best place to take it well because it’s a Subaru, made total sense in my mind. But now makes me curious why they only want to work on the new cars, they’re new aren’t they? S... read more
Business response:
I am very sorry about your experience Justin. Our intentions we to only inform you of the potential work needed for your over 200K mile Subaru and the cost associated. We strive to inform our customers of the best possible outcome before large repairs and costs go beyond the value of the car itself. Please feel free to call my Service Director Steve Dix at 775-885-0400 x 2422 so he can explain the situation better and see if a suitable solution for you can be achieved. Thank you.
I want to thank you very much you guys fixed my buddy's airbag and you guys are awesome people and you did an awesome job and we want to thank you. walter
Business response:
Hello Robert and Gloria, Thanks for the kind words. Have a fun and safe Holiday Season. Ernie Galarza DELLA North Platform Manager 646-522-7855
Thank you Fran at the Cadott location! I appreciate that you took your time to help us find the perfect match. I finally have my dream vehicle - a Subaru Outback ❤ Your customer service was wonderful ♡ We felt heard! Very grateful to have a safe, reliable and fabulous SUV for our family and pets 💕
Business response:
Thank you Crystal! We hope you love your new Outback!
Larry H. Miller Subaru Boise has a 4.7 star rating with 7,491 reviews.
Larry H. Miller Subaru Boise is closed now. It will open tomorrow at 8:30 a.m.
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