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Land Rover at Virginia Beach
- Car Dealers
- Virginia Beach, VA
About this business
Location details
3033 Virginia Beach Blvd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My husband and I purchased an Audi Q5 yesterday at the dealership. Lee Canupp made the process easy and pleasant with his engaging manner and professionalism. He knew when to speak and when to leave us on our own to deliberate. Darlene Epps was also supremely helpful. We are happy with the experience.
Business response:
Mary, thank you and congratulations on your Audi Q5! We are so very pleased that Lee could make your visit easy and pleasant, and we believe that's how every car buying experience should be. We are sincerely grateful for your business. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
This dealer is scamming people and racist. This dealer is scamming people and racist.
Took my Land Rover for a service this morning and had the worst experience ever. Service Advisor, Kim told me that "some parts were missing" on my Land Rover and I have to authorize additional service charges in order to "fix vehicle". I started asking more questions and I quickly learned that nothing was missing, but mechanic decided to replace $360 set of bolts so my car "runs better". Poor customer service and dishonest staff. This was the last time I take my car to Checkered Flag Jaguar Porsche Audi Land Rover of Virgini... read more
Business response:
Thank you for sharing your feedback, Andrei. We're sorry to hear about your experience, this is not how we operate our business and your feedback is very seriously taken. I invite you to reach out to me directly so that we may discuss this situation in further detail and reach an acceptable resolution. Thank you and I look forward to speaking with you. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 546
When I initially purchased my vehicle the service was impeccable. A few years down the road and the service has gone down tremendously! My husband recently dropped my car off to be serviced, the car was at the dealership for over 14 days and when I got my car back my windshield was cracked! I was told that this was due to landscaper at carmax( where your car is actually taken to be fixed) I took the car back to have the windshield replaced , the car was kept an extra day due to the fact that" there was no one to go get the c... read more
Business response:
Thank you for taking the time to provide us with this feedback, Shanaysha. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Ed Klima - General Manager - ekl... read more
The team there is amazing! I have purchased two Range Rovers from them. Special shout out to Darlene and Lee for making the process so super easy.
Business response:
Thank you and congratulations on your Range Rover purchases! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Darlene, Lee or myself. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Business response:
Thank you, Ken, for giving us this awesome 5-star review! It was a pleasure doing business with you. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Business response:
Thank you for the 5-Star review, Lisa! We certainly appreciate your business, and we hope that we can be of service again soon! Drive safely! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Business response:
Thank you for the feedback, Gloria. I am concerned by your 3-star rating and would like to discuss the details of your recent experience. Please do not hesitate to contact me at your earliest convenience. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
I am so excited to be a proud owner of the newly released 2018 Audi Q5. Jessie Giuseppe( Audi salesman for #2 Audi's) and Darlene made this all possible. I was able to build this car with Jessie before the details were even printed. Darlene Epps makes financing a car very peaceful and exciting, no anxiety at all considering the price. She gives a very professional but family oriented type of style. I feel like I am almost home when I visit the dealership. I am so pround of my Checkered Flag Audi Dealership. Jessie, you made ... read more
Business response:
Thank you so much for the amazing review, Mychelle! We really appreciate this feedback and I'll be certain to share your compliments to Jessie, Darlene and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Enjoy driving your new 2018 Audi Q5, and have a great day! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Frequently asked questions about Land Rover at Virginia Beach
How is Land Rover at Virginia Beach rated?
Land Rover at Virginia Beach has a 4.5 star rating with 701 reviews.
When is Land Rover at Virginia Beach open?
Land Rover at Virginia Beach is open now. It will close at 8:00 p.m.
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