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LaFontaine Ford of Lansing

4.3

About this business

The Family Deal has come to Lansing. Please help us welcome LaFontaine Ford of Lansing to the LaFontaine Automotive Group. We're dedicated to providing our customers with the service & experience they deserve when they shop with us. From sales to service to parts, we're here to make sure you can say "I got the Family Deal"! 

Location details

5103 S Cedar St, Lansing, MI, 48911, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.32,011 reviews
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Ashley Ambs's profile image
Ashley Ambs 
5 years ago

Extremely Aggravated. Found a vehicle that i wanted online, and made a appointment for today at 11am. They called and confirmed 3 times and emailed 3 different times. We drove from 45 minutes away to get there and be told that they sold the vehicle we wanted on Saturday. Dont you think they could have told us this on one of the many appointment confirmation phone calls?! Instead they wasted my time. They had us drive another vehicle, talked numbers and they weren't willing to negotiate numbers on that. Never again. 

Phyliss High's profile image
Phyliss High 
recommend  Recommended
5 years ago

Very friendly staff. Thanks Robert Lipsey and Brian Frania. FANTASTIC! 

Nancy Storm's profile image
Nancy Storm 
recommend  Recommended
5 years ago

Very friendly staff, good service 

Barbara Palmer's profile image
Barbara Palmer 
recommend  Recommended
5 years ago

Great service on my leased Escape. Staff is always friendly and work is done in a timely manner. 

Jerry Bell's profile image
Jerry Bell 
recommend  Recommended
5 years ago

Prompt, courteous, frindly service... thanxalot Michelle 

Marion Clark's profile image
Marion Clark 
recommend  Recommended
5 years ago

Great service department! Got us on our way in our time of need! Great attitudes. Super helpful. You guys went above and beyond! Thank you. 

Kurt Simon's profile image
Kurt Simon 
recommend  Recommended
5 years ago

they did what they said, kept me informed on status of truck. always check headlights after service. they turn them OFF. 

Jamie Bradbury's profile image
Jamie Bradbury 
recommend  Recommended
5 years ago

had a recall done and it wasnot done correctly. know i have to bring it back on my time again and the alignment was done half assed. not happy. it was on the alignment rack and could have ben done correctly. one mad Customer. 

Dave Slack's profile image
Dave Slack 
recommend  Recommended
5 years ago

I needed some help with my vehicle and happened to have a day off work....a dealer very close to me was quoting me more money AND unable to get me in. Called LaFontaine... they were able to accommodate me cheaper and on my day off fixing my problem while I waited!! Service writer Jada was professional and great to work with even coming in the wait room giving me an update on when my vehicle would be finished!! I will be doing my future business there for sure... it’s worth a drive a little farther!!! 

Frequently asked questions about LaFontaine Ford of Lansing

How is LaFontaine Ford of Lansing rated?

LaFontaine Ford of Lansing has a 4.3 star rating with 2,011 reviews. 

When is LaFontaine Ford of Lansing open?

LaFontaine Ford of Lansing is open now. It will close at 6:00 p.m.  

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