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LaFontaine Ford of Lansing

4.3

About this business

The Family Deal has come to Lansing. Please help us welcome LaFontaine Ford of Lansing to the LaFontaine Automotive Group. We're dedicated to providing our customers with the service & experience they deserve when they shop with us. From sales to service to parts, we're here to make sure you can say "I got the Family Deal"! 

Location details

5103 S Cedar St, Lansing, MI, 48911, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.32,011 reviews
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Cheryl Smith's profile image
Cheryl Smith 
6 years ago

Big Jim is a big ucking BULLY!!!!! When I said I didn't like the color of the vehicle his voice got louder, and he pitched it again, I said its too expensive, his voice got even LOUDER , AND he pitched the car again when I said no his face got red And got very Loud! All of you who work with him know he bullies people into buying from Lafontaine and do nothing about it! 

Mandi Gilpatrick's profile image
Mandi Gilpatrick 
6 years ago
Erica Jeffery's profile image
Erica Jeffery 
recommend  Recommended
6 years ago

Talked with Jenny via text a few days prior to our meet. She was AMAZING! Helped us out so much and got us the vehicle we wanted. She worked her magic as we had a few hiccups and we walked out with our new escape that night! everyone was so friendly and helpful will definitely use them again! 

Darice Darling's profile image
Darice Darling 
6 years ago

We were going to pursue a sale at LaFontaine. Chris was great and the only reason I gave the dealership a 2. Unfortunately when we went in Chris was busy and he set us up with Jerry, who was condescending, negative and clearly wanted to get home on a late Saturday afternoon. We walked away from the sale. I left a phone message for the sales manager, as well as sent an email to him and their customer experience manager and the general manager with zero response. We took our business elsewhere. 

Danielle Drumm's profile image
Danielle Drumm 
6 years ago

We recently dealt with Mark Woodard and he is AMAZING!!! He was very helpful, wasn't pushy or try talking us into something we didn't want. He just let us do our own thing and was there for us if we had questions or needed help. It was a great pleasure working with him and we will do business with him in the future. 

Shelly Seavolt-Rasmussen's profile image
Shelly Seavolt-Rasmussen 
6 years ago

Love our new vehicle. Treated us great. Will send people to them. No high pressure salesman and very knowledgeable on vehicle. 

John Csaszar's profile image
John Csaszar 
6 years ago

1970's 

Lisa Thompson Phifer's profile image
Lisa Thompson Phifer 
6 years ago
Matthew Childs's profile image
Matthew Childs 
6 years ago

I am very disappointed with this dealership; in particular, their service department. Previously, I have taken my car in to Seymour Ford in Jackson and they have always served me well. Never have I been disappointed with their service. So, because I will be moving to the Lansing area in the Fall, I decided that I wanted to try another dealership in case I ever need anything in the future. Well I have found this is NOT the dealership I will be going to. In fact, after this exp...Continue Reading 

Frequently asked questions about LaFontaine Ford of Lansing

How is LaFontaine Ford of Lansing rated?

LaFontaine Ford of Lansing has a 4.3 star rating with 2,011 reviews. 

When is LaFontaine Ford of Lansing open?

LaFontaine Ford of Lansing is open now. It will close at 6:00 p.m.  

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