Kroger Floral

Nirvana B 

on BBB

4 years ago

The Comforts Baby wipes TORE my babys diaper area up!! I did nothing to changed nothing about diaper changes except for the wipes. We opened the wipes maybe 2 weeks ago. Her **** started being a little red.and then progressively got worse. I tried diaper cream and now her diaper area is literally peeling because of the ***** that are caused by these wipes. I am so very distraught. My 4 month old baby is torn up because I thought I could trust Kroger brand wipes. I bought an entire box and now have 8.5 packs that I cant use a... read more

Tara 

on BBB

4 years ago

Customer service lacks consistency and NOT available.The chat does not ever provide a person, when you get a live person they are in ******* and unable to do anything but offer information.My friends were offered the delivery membership option to pay $79 for a year of free delivery of orders over $35, like ******, and I was not. Now that I have spent $70 on 7 individual deliveries (each well over $50) they tell me there is no consideration for the fact I was not give the option and if I join now, it will be $79 and start now... read more

Tara 

on BBB

4 years ago

Customer service lacks consistency and NOT available.The chat does not ever provide a person, when you get a live person they are in ******* and unable to do anything but offer information.My friends were offered the delivery membership option to pay $79 for a year of free delivery of orders over $35, like ******, and I was not. Now that I have spent $70 on 7 individual deliveries (each well over $50) they tell me there is no consideration for the fact I was not give the option and if I join now, it will be $79 and start now... read more

Angel M 

on BBB

4 years ago

I went to this King Soopers on 9/19/21 to pick up my grocery order. I parked in spot 3 to pick up my order. My pickup time slot was 6:00-7:00. Representative brought out my bags. When I arrived home I noticed that raw defrosted and bloosy chicken was thrown in the bag with my produce. My produce was place in the bag with chicken without a produce bag. So there was chicken blood on the parsley, cucumber and collard greens. When I called the store to complain I was laughed at and hung up on. I called back and was shuffled from... read more

Angel M 

on BBB

4 years ago

I went to this King Soopers on 9/19/21 to pick up my grocery order. I parked in spot 3 to pick up my order. My pickup time slot was 6:00-7:00. Representative brought out my bags. When I arrived home I noticed that raw defrosted and bloosy chicken was thrown in the bag with my produce. My produce was place in the bag with chicken without a produce bag. So there was chicken blood on the parsley, cucumber and collard greens. When I called the store to complain I was laughed at and hung up on. I called back and was shuffled from... read more

Jeri C 

on BBB

4 years ago

Nicole that works at the customer service desk at the Fern Creek location, **** ********* ** ***** has the WORST customer service ever & should not be one of the first people your customers are “greeted” by. 

Jeri C 

on BBB

4 years ago

Nicole that works at the customer service desk at the Fern Creek location, **** ********* ** ***** has the WORST customer service ever & should not be one of the first people your customers are “greeted” by. 

Roger B 

on BBB

4 years ago

The Kroger ******* VApharmacy is endangering customers lives with a system that does not function and management that just smiles and plays nice. Switch pharmacies. 

Roger B 

on BBB

4 years ago

The Kroger ******* VApharmacy is endangering customers lives with a system that does not function and management that just smiles and plays nice. Switch pharmacies.