Kroger Floral

Marcia W 

on BBB

4 years ago

Terrible on-line ordering experience. I placed an order on November 30 and received an e-mail the next day, Dec. 1, saying that my order was shipped. Five days later I checked the tracking number and **** says that a label was created and they were waiting for the package. 2 weeks later, the package still hasn't been sent to **** for shipping. I called customer service, which seems not be in the **, and was told that the order is still in process. Can't believe it. Totally disappointed with the way Kroger handles their on-li... read more

Susie R 

on BBB

4 years ago

Kroger in Houston ** ***** ** ****has an employee there by the name of Brenda. Brenda profiles black folk accuses them of stealing and is very rude and loud. If you’ve had a problem with Brenda let’s start a petition for her to be removed from Krogers?!?! Also the store manager and assistant need to be fired too. 

Susie R 

on BBB

4 years ago

Kroger in Houston ** ***** ** ****has an employee there by the name of Brenda. Brenda profiles black folk accuses them of stealing and is very rude and loud. If you’ve had a problem with Brenda let’s start a petition for her to be removed from Krogers?!?! Also the store manager and assistant need to be fired too. 

Ernie D 

on BBB

4 years ago

I've shopped at my local Kroger store since I was little enough to get pushed around in the front of the cart. I've even worked there a few times in between jobs. I would give Kroger four or five stars, except, thanks to stinnkin' ***************** and **** ***********, the shelves in the store are about half empty. I wouldn't mind that so much if Kroger wasn't taking the mainstream news crooks and coward's approach to not say anything bad about *****************. I don't think you're going to get to ride this one out as a n... read more

Ernie D 

on BBB

4 years ago

I've shopped at my local Kroger store since I was little enough to get pushed around in the front of the cart. I've even worked there a few times in between jobs. I would give Kroger four or five stars, except, thanks to stinnkin' ***************** and **** ***********, the shelves in the store are about half empty. I wouldn't mind that so much if Kroger wasn't taking the mainstream news crooks and coward's approach to not say anything bad about *****************. I don't think you're going to get to ride this one out as a n... read more

Janice H 

on BBB

4 years ago

Was promised a delivery fee refund. I haven't received. It was promised in 7 to 10 days it's not been sent. Plus they changed the payment to a higher total than originally shown. 

Janice H 

on BBB

4 years ago

Was promised a delivery fee refund. I haven't received. It was promised in 7 to 10 days it's not been sent. Plus they changed the payment to a higher total than originally shown. 

Dan D 

on BBB

4 years ago

I placed an order for delivery today (November 30). I have been a customer my entire life 60+ years).Lately I have had nothing but problems with the orders. Kroger's weekly add is no longer weekly. The offers now expire at different times. I saw an offer for an 18 count carton of eggs for 97 with a digital coupon. I clipped the coupon and placed the order. When I received the order I was charged $1.69 per carton. After calling the 800 number I was told that the offer expired November 28. Sadly when I went back to the website... read more

Dan D 

on BBB

4 years ago

I placed an order for delivery today (November 30). I have been a customer my entire life 60+ years).Lately I have had nothing but problems with the orders. Kroger's weekly add is no longer weekly. The offers now expire at different times. I saw an offer for an 18 count carton of eggs for 97 with a digital coupon. I clipped the coupon and placed the order. When I received the order I was charged $1.69 per carton. After calling the 800 number I was told that the offer expired November 28. Sadly when I went back to the website... read more