Kroger Floral

Se H 

on BBB

3 years ago

The white female pharmacist at the Kroger in tiger town is a racist! My prescription had been called in a week ago. I went in today to pick it up. I was told it wasnt ready. I asked what time it will be ready since I have plans later and needed to get them before then. She refused to give me a time. She told me it would be done whenever they feel like getting to it. A white male pharmacist came over and started helping. While I was being helped by the male pharmacist, the white female pharmacist cut us off while we were talk... read more

Se H 

on BBB

3 years ago

The white female pharmacist at the Kroger in tiger town is a racist! My prescription had been called in a week ago. I went in today to pick it up. I was told it wasnt ready. I asked what time it will be ready since I have plans later and needed to get them before then. She refused to give me a time. She told me it would be done whenever they feel like getting to it. A white male pharmacist came over and started helping. While I was being helped by the male pharmacist, the white female pharmacist cut us off while we were talk... read more

Jessica R 

on BBB

3 years ago

Recently placed a pick up order, that wasn't fulfilled at the time Kroger's said it would be ready. Waited 3hrs then to be told that I wasn't going to get my order because they were closing. I live 26miles away from a Kroger's. I contacted customer service to file a complaint or request at least $50 Kroger gift card. My order was over $300 and I had to go else where. **************** said $15 was the best they could do and didn't see the need for anymore considering my complaint. I will never shop at a Kroger's again. 

Louis L 

on BBB

3 years ago

Don't ever don't ever ever order from this company online ever. I placed an order on January 7th chose still processing they took my money out on January 7th and they said it could take up to 30 days. I want to cancel the order they won't let me do it. I've talked to three managers and supervisors and they said there's no way to cancel orders even though when I was reading when I was placing the order that I could cancel the order. They said it's because of a third party. I can't contact the third party to cancel the order f... read more

Louis L 

on BBB

3 years ago

Don't ever don't ever ever order from this company online ever. I placed an order on January 7th chose still processing they took my money out on January 7th and they said it could take up to 30 days. I want to cancel the order they won't let me do it. I've talked to three managers and supervisors and they said there's no way to cancel orders even though when I was reading when I was placing the order that I could cancel the order. They said it's because of a third party. I can't contact the third party to cancel the order f... read more

Hayley 

on BBB

3 years ago

Someone was able to hack into my Kroger account by obtaining my password somehow. They changed my phone number to their phone number and downloaded the Kroger Pay app on their phone. They then used my loyalty card and credit card to make fraudulent purchases at a Kroger store (using the Kroger Pay app). I cancelled my card with my bank, but then attempted to reach out to Kroger to let them know what happened, get my account secured, and cancel my loyalty card. I still have not been successful at doing this. Every customer se... read more

Hayley 

on BBB

3 years ago

Someone was able to hack into my Kroger account by obtaining my password somehow. They changed my phone number to their phone number and downloaded the Kroger Pay app on their phone. They then used my loyalty card and credit card to make fraudulent purchases at a Kroger store (using the Kroger Pay app). I cancelled my card with my bank, but then attempted to reach out to Kroger to let them know what happened, get my account secured, and cancel my loyalty card. I still have not been successful at doing this. Every customer se... read more

Justin J 

on BBB

3 years ago

Just came here to add my lament to the general consensus. Had an extremely inappropriate interaction with a pharmacy rep at my local Kroger (**********, **).Upon summarily informing me that my insurance would not be covering the cost of some very expensive respiratory medication (using inside jargon that no one but pharmacists understand), she became visibly annoyed when I asked to use a **** **coupon (thank heaven for this company). She tried to confuse me by saying that this would be an entirely different matter, implying ... read more

Justin J 

on BBB

3 years ago

Just came here to add my lament to the general consensus. Had an extremely inappropriate interaction with a pharmacy rep at my local Kroger (**********, **).Upon summarily informing me that my insurance would not be covering the cost of some very expensive respiratory medication (using inside jargon that no one but pharmacists understand), she became visibly annoyed when I asked to use a **** **coupon (thank heaven for this company). She tried to confuse me by saying that this would be an entirely different matter, implying ... read more