Kroger

John Q 

on BBB

3 years ago

It’s Saturday morning! Hire more people to staff the Check out lines. Two is not enough in sylvania 

Roseanna Q 

on BBB

3 years ago

Sales start on Wednesdays Went shopping early.. senior Sales not stocked. Complained to cashier. Replied.... not enough workers 

Roger W 

on BBB

3 years ago

Not worth the hassle!!! Kroger has **** checkout lanes and never more than 2 open no matter how long the lines. To save time, I use Instacart to deliver (no other choice). A couple months ago they delivered to a neighbor and it took me an hour on the phone with both Kroger and Instacart with incompetent non english speaking call center types who had no solution. I took it upon myself to walk out to the street and look into my neighbor's front porches and finally found my groceries. All frozen goods were melted. I informed Kr... read more

leigh l 

on BBB

3 years ago

Kroger in Speedway ******* the worst. Parking lot is super ****. Staff are rude and very unhelpful. Ordered cat food for curbside pickup. Substituted dog food. I do not have a dog. Tried to return it more than once. Customer service was closed or line had ten people in it. Awful service. 

Jason J 

on BBB

3 years ago

If you are a white male you will be judged, called a "red neck", harassed and abused by the daytime management at this store. 

jeff j 

on BBB

3 years ago

The website is an absolute failure. It has every flaw in the book. Can't log -in most the time, can't check out, cant search for items. It would be easier to list the features that work correctly. ZERO. I have been complaining for 6 months and nothing is fixed. I use chrome, ********* edge and ******* and it can't handle any browser. I've cleared cookies and even tried using a brand new PC with another instance of the three browsers and it still the worst site in history. It's the mother of all broken websites. Fortunately I... read more

Renise A 

on BBB

3 years ago

I have been a Kroger customer for years and I never have felt so under appreciated as a customer than I have felt when I used the Kroger Store located in ************, **. I ordered my groceries ahead through Kroger's Clicklist and was to pick them up on Saturday January 15,2021. I received a text message stating that my order was ready, but when I pulled up and called. At 9am, I was told that they werent ready, even though I ordered a couple of days ahead. There wasnt an estimated time given to me but I attempted to stay in... read more

Greg 

on BBB

3 years ago

Scheduled appointments for get my family vaccinated. Took time off work. Scheduled at the only date and time that would work per family schedule. Showed up on time and was told "sorry we are not doing vaccines today". I spend almost $1k a month at Fry's. I will never go there again. What the **** are we supposed to do now? Vaccines have time restrictions and Fry's just decided my family only get one shot. 

Joan T 

on BBB

3 years ago

I called in a regular prescription for my husband, who has congestive heart failure. It was for 60 pills. The prescription was filled with 32 pills but I was charged FULL price. I knew the weight of the bottle was not heavy enough. Returning to the Pharmacy, it was filled with NO apology, NO remorse. I hate this store!!! I wish I could enter ZERO stars.