Kroger's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Kroger

2.8

About this business

Kroger offers thousands of quality food and household products from your favorite brands and companies. From fresh produce, meats and seafood to dairy, home goods and pharmaceutical needs, Kroger is your one stop for savings. 

Location details

1600 S Ohio St, Martinsville, IN, 46151, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8976 reviews
Select a rating
Sunday S's profile image
Sunday S 
3 years ago

The Richmond, Ky Kroger Wine and Spirits has the WORST customer service I have ever experienced. The store expected me to leave my kid in the car or else I was obviously involved in under age drinking! They absolutely refused to sell to me. I guess they want you to leave your kid outside or home alone. Insane. 

Nirvana B's profile image
Nirvana B 
3 years ago

The Comforts Baby wipes TORE my babys diaper area up!! I did nothing to changed nothing about diaper changes except for the wipes. We opened the wipes maybe 2 weeks ago. Her **** started being a little red.and then progressively got worse. I tried diaper cream and now her diaper area is literally peeling because of the ***** that are caused by these wipes. I am so very distraught. My 4 month old baby is torn up because I thought I could trust Kroger brand wipes. I bought an entire box and now have 8.5 packs that I cant use a... read more

Tara's profile image
Tara 
3 years ago

Customer service lacks consistency and NOT available.The chat does not ever provide a person, when you get a live person they are in ******* and unable to do anything but offer information.My friends were offered the delivery membership option to pay $79 for a year of free delivery of orders over $35, like ******, and I was not. Now that I have spent $70 on 7 individual deliveries (each well over $50) they tell me there is no consideration for the fact I was not give the option and if I join now, it will be $79 and start now... read more

Angel M's profile image
Angel M 
3 years ago

I went to this King Soopers on 9/19/21 to pick up my grocery order. I parked in spot 3 to pick up my order. My pickup time slot was 6:00-7:00. Representative brought out my bags. When I arrived home I noticed that raw defrosted and bloosy chicken was thrown in the bag with my produce. My produce was place in the bag with chicken without a produce bag. So there was chicken blood on the parsley, cucumber and collard greens. When I called the store to complain I was laughed at and hung up on. I called back and was shuffled from... read more

Jeri C's profile image
Jeri C 
3 years ago

Nicole that works at the customer service desk at the Fern Creek location, **** ********* ** ***** has the WORST customer service ever & should not be one of the first people your customers are “greeted” by. 

Roger B's profile image
Roger B 
3 years ago

The Kroger ******* VApharmacy is endangering customers lives with a system that does not function and management that just smiles and plays nice. Switch pharmacies. 

Michael B's profile image
Michael B 
3 years ago

If I could give 0 star I would for the Kroger pharmacy at ************ in ********** ****. I waited on hold for over 30 minutes total. When someone would eventually answer the phone they put me right back on hold. Finally when I got to talk to someone I asked about the hold time as I was on lunch break. They abruptly put me on hold again. So I called ********* to switch my prescription to their store. They answered within 2 minutes. Im done with Kroger. They are severely understaffed and rude. 

celia y's profile image
celia y 
3 years ago

Kroger pick up ran my card 5 times and my order never got placed. Now I am in difault with the bank because of this. 

Nury P's profile image
Nury P 
3 years ago

I make an online purchase to lift and they canceled it, I made a second and they canceled it and a third and they canceled it, if they do not have the products in stock they must change their system so that they do not let you make the purchase. 

Frequently asked questions about Kroger

How is Kroger rated?

Kroger has a 2.8 star rating with 976 reviews. 

When is Kroger open?

Kroger is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com