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5300 W. Sr 46, FL-46 Suite 2, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I waited three months for my first visit. Thank goodness I went in a week Early to get paper work done just to find out that they didn’t even have me on the schedule. If they mess up on the first visit I would hate to see what they would do on the second or third time would be.
Business response:
We are very sorry to hear your first impression was negative. Please reach out to Jordan Gray, Clinic Manager at 850.494.4600 so that we may look into this further. Thank you.
Staff and doctor were kind and they answered my questions
Excellence staff spectacular surgeon
Dr. Andrew Guzman happens to be one of the best physicians there is, not only that he's a great doctor but he's an amazing individual, he's kind well mannered and most of all he has the best bedside manner.. I'm so glad I have him as my primary physician.. God bless you Dr. Guzman ?? ??
This physician roomed me herself. I had a 7:00 a.m. apt. She listens to everything I had to say and showed she cared. Love it here, because of her.
My only gripe about coming here is that getting through on the phone is a big pain. Hard to get anyone to answer the phones. After trying for three days to get through, I finally scheduled an appointment online, but still have to try and get through to cancel an existing appointment. Please, please hire extra help for the phones.
Business response:
We are very sorry to hear about this experience. Patient satisfaction is important to us at our practice, so we will make every effort to address any concerns. These comments have been shared with our management team. If you would like to speak with someone about your experience, please call 863-471-2622.
Highly disorganized and false information to patients
Business response:
Our team truly values this feedback, and we are very sorry for the negative impression our facility name left. Please contact our Practice Manager, Joann at 561-627-8500 at ext 307 so that we may work to make the situation better. Thank you.
Difficult to schedule appointment Its almost impossible to get a referral
Business response:
We sincerely apologize for any scheduling issues experienced at our office and value this feedback. We are dedicated to providing timely, patient-centered, quality care and regret that this was not the experience described. If you would like to discuss further, please contact Patricia Salinas (Practice Manager) at 954-838-8801
Dr Guzman is amazing. Very kind, caring, and considerate. The front office staff leave much to be desired. I've been left on hold for far too long every time I call. Once my call is taken, I have to deal with a careless, apathetic person, who doesn't follow through with anything I ask. I dread calling the office because I know getting anything accomplished will be a long, slow struggle. In the office, I've gotten incorrect lab orders, and have to point out the mistakes to them. When an order was sent directly to the diagnost... read more
Business response:
Thank you for the positive feedback. We appreciate the kind words.
Kristy Magee, MD has a 4.9 star rating with 829 reviews.
Kristy Magee, MD is open now. It will close at 5:00 p.m.
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