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Koons Sterling Ford

4.4

About this business

The Koons Sterling Ford dealership is a Triple Crown Award recipient, making us one of the Nationa's Elite Ford Dealers. We earned that award with our commitment to providing our neighborhood friends in Sterling, Leesburg, and Reston, Virginia, as well as drivers in Washington, DC, with the professional, reliable car sales suport they need. With our convenient location on Route 7 in Sterling, VA, we are the easiest, most reliable way to buy a new or used Ford car or truck. And, with Koons Concierge included in every purchase... read more

Location details

46869 Harry Byrd Hwy, Sterling, VA, 20164, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.43,759 reviews
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James Heck's profile image
James Heck 
recommend  Recommended
4 years ago

Greg Williams was excellent !!!!! I drove 4 hours to buy a truck from him and he did everything possible to make things so easy !!!!! I highly recommend him to anyone who wants to buy a vehicle 

Business response:

James, we couldn't be happier to hear that Greg made your visit to Koons Sterling Ford such a success! We value your business and thank you for making the 4-hour drive to work with our team. We hope you are loving your new truck! 

Samantha Ryan's profile image
Samantha Ryan 
recommend  Recommended
4 years ago

All COVID measures in place 

Poulami Sen's profile image
Poulami Sen 
recommend  Recommended
4 years ago

Excellent servicing they explain you well what exactly they are doing. Very professional and timely delivery.. 

Business response:

Thank you for trusting Koons Sterling Ford to get the job done! 

Cheryl Newton's profile image
Cheryl Newton 
recommend  Recommended
4 years ago

The personal service by Joey Stickman is way beyond the expected. Koons sets the bar very high and I will never go anywhere else. 

Business response:

Cheryl, thank you for the recommendation! We are so glad Joey took good care of you here at Koons Sterling Ford, and we will certainly let him know that you appreciate his help. We look forward to your next visit! 

Jerry Starliper's profile image
Jerry Starliper 
recommend  Recommended
4 years ago

Professional service and excellent customer care. I've been going to Sterling Koons for both new and used purchases and service work since buying my first Ford there in the 1970s --- and NEVER been disappointed. 

Business response:

Thank you for taking the time to share, Jerry! It means a lot to hear that you are so confident in the Koons Sterling Ford team. We appreciate your loyalty and are proud to have earned your business over the years! Safe travels, and we hope to see you again in the future! 

Cam Munger's profile image
Cam Munger 
4 years ago

What a joke of a company can’t get anyone to return a call. ✌️✌️✌️✌️ Go some where else 

Courtney Marshall Gordon's profile image
Courtney Marshall Gordon 
4 years ago

Car buying experience was great; service is good, but now I’m being ghosted after a repair they did in August has failed. Escape has been leaking for months, after waiting hours for them to fix it (I was told it was a mess), the leak is now worse. Three weeks ago we were told Ford might cover the repair (?what you messed it up in August) and the trim is bad, give them 3-4 Days for new part. Now crickets...calls, texts, emails, managers, no one will talk to us. Not sure next steps, it’s a 2016 and we don’t have covered parkin... read more

Julie Pellman's profile image
Julie Pellman 
recommend  Recommended
4 years ago

Koons Sterling Ford was terrific! They took note of my concerns, picked my vehicle up from my house and drove to the dealership. When it wasn’t done in time, they gave me a loaner so I would be able to get to work. They’ve earned a customer for life!!! 

Business response:

Hi Julie - thank you for your confidence in Koons Sterling Ford! We're committed to meeting the needs of guests and it's great to hear that you were taken care of. It is a privilege to have earned your business and we look forward to working with you in the future! 

Emily AC's profile image
Emily AC 
recommend  Recommended
4 years ago

By far the best car buying experience I’ve ever had. Samir and Alfonso were absolutely fantastic! I love my 2017 Edge Titanium. I know if I ever have any issues or want to purchase a new car I have the two of the best Koons employees to count on for all of my questions or concerns. Thank you thank you thank you from bottom of my heart for getting me into my dream car! I highly recommend Koons Sterling Ford and most definitely suggest that you ask for Samir or Alfonso for all of your car buying needs! You guys are amazing! 

Business response:

Emily - your recommendation means so much to us and we appreciate you taking the time to post about your experience. Here at Koons Sterling Ford, it is our priority to help guests purchase their dream car and we are excited to hear that Samir and Alfonso hit the mark. On behalf of all of us, congratulations and have fun driving your Ford Edge Titanium! 

Frequently asked questions about Koons Sterling Ford

How is Koons Sterling Ford rated?

Koons Sterling Ford has a 4.4 star rating with 3,759 reviews. 

When is Koons Sterling Ford open?

Koons Sterling Ford is open now. It will close at 9:00 p.m.  

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