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Koons Falls Church Ford

4.3

About this business

Location details

1051 E Broad St, Falls Church, VA, 22044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.36,978 reviews
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Eleanor M. Duffield's profile image
Eleanor M. Duffield 
11 years ago

After a bit of a rough start because the vehicle I chose was not on the premises, I am a very happy owner of a 2015 Ruby Red Ford Focus Hatchback. 

Katrina DeWitt's profile image
Katrina DeWitt 
11 years ago

My previously great experience here has now turned horribly terrible. I bought my car a MONTH ago and still have not recorded me tags/plates. Knowing my temporary tags were going to expire soon I tried to contact the dealership. Every time I called for two weeks, no one answered me. I was always transferred to someone who wasn't there and had to leave a message and NOT A SINGLE PERSON ever got back to me. After finally recover my new temporary plates to day I am dissatisfied and concerned if they even know what they are doin... read more

Doris B. Mabrey's profile image
Doris B. Mabrey 
11 years ago

The work was completed expeditiously; the service adviser is always very kind and eager to ensure that I have a very good experience when I bring my vehicle in for service. 

Courtney Heyliger Webb Margazano's profile image
Courtney Heyliger Webb Margazano 
11 years ago

Giddeon and Brandy helped us get an amazing suv! Everyone was so friendly and honest...I highly recommend this dealership 

Butch Bryan's profile image
Butch Bryan 
11 years ago

Shawn in the service department did a great job of getting my vehicle inspected for me. Employees were all personable and had smiles on their face. Service department was brand new and overall was a great first experience. 

Hamad A Al-Rajhi's profile image
Hamad A Al-Rajhi 
11 years ago
Karen Sagstetter's profile image
Karen Sagstetter 
11 years ago

We had a great experience at Koons Ford, under the expert sales adviser Mike Bancroft. Mike was totally knowledgeable about the Fusion we were interested in and answered our questions thoughtfully. He was prompt with all our communications and kept us up to date on delivery and status of the car. He oriented us to the Fusion carefully and quickly and went out of his way to make sure we were happy. Very good experience. 

Elaine Kozla's profile image
Elaine Kozla 
11 years ago
Kristen Clark's profile image
Kristen Clark 
11 years ago

Frequently asked questions about Koons Falls Church Ford

How is Koons Falls Church Ford rated?

Koons Falls Church Ford has a 4.3 star rating with 6,978 reviews. 

When is Koons Falls Church Ford open?

Koons Falls Church Ford is open now. It will close at 9:00 p.m. 

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