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Kool Chevrolet
- Car Dealers
- Northview, ND
About this business
Location details
3780 Plainfield Ave NE, Northview, ND, 49525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedSarah leads an exceptional service team. Always friendly and always grade A work
Business response:
Thanks so much for recognizing our outstanding service team Bill, we really appreciate it!
We just left Kool Toyota and my heart is full of gratitude. I had lost a special bracelet when it slid into a slit in the console where the phone charging cords come through above the shift console. They were able to take it apart and recover it for me. I was so choked up I didn’t get their names but the lovely young woman at the service desk and the tech were so kind and I’ll forever have loyalty to this dealership. Thank you! Thank you!
Business response:
Thanks for the kind words Erika...I'm so glad we were able to help you out!
Waited 3 weeks to get back hatch warning light fixed only to be told they don't carry this "expensive part" on hand. This part at my cost was $300 so I know their cost was less. Really??? They can't carry this part when I gave them 3 weeks notice I was coming in for this problem. But they could take my $90 to tell me nothing I didn't already tell them when I came in. I was willing to spend $500 for the fix and wait it out. I just wanted it fixed! NEVER EVER WILL I DO BUSINESS WITH KOOL TOYOYTA!! I am telling everyone I know.... read more
Business response:
ROD DEWEY, General Manager, Kool Toyota, 616-447-6333 - direct.
Business response:
Thanks so much for the kind words Suzanne, and thanks for being a loyal Kool Toyota VIP customer...we really appreciate it!
Business response:
Thank you so much for the great review Shannon! You are - and always will be - a Kool Toyota V.I.P. customer!!!
Awful service ! Didn’t get what I asked repaired and the technician left me at a window to order a part to fix my vehicle when he knew I wanted it fixed as well as being judgmental of how the vehicle got damage
Business response:
Hi Elizabeth. Sorry to hear you're unhappy with your latest service here at Kool Toyota. Please call me directly and I'll do whatever I can to remedy the situation. Thanks! ROD DEWEY, General Manager, 616-447-6333 - direct.
Had a wonderful experience. We bought a new 2018 XLE Siena and we found not be happier with it. Thanks to Jim Denny for all your hard work for getting us in to the right car!
Business response:
Hi Gretchen: Thank you for the nice review. I couldn't agree with you more, Jim Denny does an excellent job, and great customer service is first and foremost with Jim. I'm glad you're enjoying your new Sienna, and thank you for choosing Kool Toyota as your preferred dealer! ROD DEWEY, General Manager.
Business response:
Thanks for the great 5-Star review Marta, and thank you for choosing Kool Toyota as your preferred dealer...we really appreciate it!
I stopped into the parts dept to pick up some clips for the shield that had dropped under my RAV4. Not only did they find the necessary parts, but they installed them free of charge. What a relief to have this taken care of. Thank you!!
Business response:
Hi Kathleen: Thanks for the nice comments, and I'm glad you had a great experience here at Kool Toyota. That's the level of customer service we aim for every day, and I'm glad we came through for you! Thank you so much for your business!
Frequently asked questions about Kool Chevrolet
How is Kool Chevrolet rated?
Kool Chevrolet has a 4.2 star rating with 62 reviews.
When is Kool Chevrolet open?
Kool Chevrolet is closed now. It will open tomorrow at 9:00 a.m.
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