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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Knochelmann Service Experts has served the Covington area for over 40 years, providing heating, air conditioning, indoor air quality, and plumbing services
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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Very helpful and very friendly.
You could not be more pleased with any air conditioning service technicians than Coastal Heating & Air in Savannah, Georgia for your service needs. Their technicians are fantastic and they are so polite and pleasant to deal with for your service needs on your air conditioning system. Give them a try and you will not be disappointed.
Business response:
********, we are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!
On memorial day my a/c went out. The Service Experts came out without an overtime charge and was really happy at first with their service. They proceeded to tell me the my compressor was seized. After asking if I wanted to kick start it (warning it would either free up the compressor or kill it for good) I agreed. They did neglect to tell me the cost of the unit however. After my inquiry I decided against it and was starting to explore the option of a whole new system. I was then told about their leasing program (almost doub... read more
Business response:
*****, we regret that you have concerns and would like to gather more information. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
Have used tem twice. Excellent! Very fast and professional!
The technicians have always been extremely nice. However, the company only seems interested in pushing you to renew the warranty agreement and/or purchase a new system. In May 2018 they stated a new condenser fan motor was needed and quoted me a price of $648. They suggested I look into replacing the condenser and coil and would quote me a price. So, I purchased a Lenox condenser, coil and the Plus Agreement for $5,400 (no furnace, just condenser and coil). ONE month later the air is out again and they come out and replace t... read more
Business response:
******* we apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
Prompt, professional, and knowledgeable. Have been using this company since 2004, and have no complaints.
Business response:
*******, we have truly appreciated your business over the years and thank you for being such a loyal customer!
Byron was very informative and pleasant. Based on his information we will be using them when we rep your system
Business response:
**** we are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!
Zach called and confirmed with me what time he would arrive within the window provided. Zach was very professional and respectful to my house and family. I would def recommend Zach and Golden Seal.
Business response:
Michael, thank you for this great review and recommendation!
We have been a customer of this company for approx. 15 years. Recently, we needed to purchase a new air cond/heater, attic insulation plus during a time of serious medical recovery of my husband. Not trying to make excuses, but we were emotional, vulnerable and partially distracted. This contributed to us signing a contract that we did not read and to realize that it was not what the service representative and office coordinating sales person were affirming was the financial plan that we had qualified for and agreed to. We h... read more
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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