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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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I have had *********************** come out for the same problems/ symptoms 4 times in the last year. Had ************************* every time.Initially, the main sewer line got replaced due to roots, May 2022. Paid $4,300., before financing fees. Then the problem returned before the 6 months warranty was up, November 2022. So I had them out again to auger the line; which only barely worked afterwards. Once again I had them come out about 2 months ago, April 2023 and they told me that I needed to wait because the city was wo... read more
Business response:
Your complaint has been logged and forwarded it to the Management Team for escalation and resolution. Somebody should be in contact with you in the next ***** hours, ideally sooner.
I have had *********************** come out for the same problems/ symptoms 4 times in the last year. Had ************************* every time.Initially, the main sewer line got replaced due to roots, May 2022. Paid $4,300., before financing fees. Then the problem returned before the 6 months warranty was up, November 2022. So I had them out again to auger the line; which only barely worked afterwards. Once again I had them come out about 2 months ago, April 2023 and they told me that I needed to wait because the city was wo... read more
Business response:
Your complaint has been logged and forwarded it to the Management Team for escalation and resolution. Somebody should be in contact with you in the next ***** hours, ideally sooner.
I have had *********************** come out for the same problems/ symptoms 4 times in the last year. Had ************************* every time.Initially, the main sewer line got replaced due to roots, May 2022. Paid $4,300., before financing fees. Then the problem returned before the 6 months warranty was up, November 2022. So I had them out again to auger the line; which only barely worked afterwards. Once again I had them come out about 2 months ago, April 2023 and they told me that I needed to wait because the city was wo... read more
I have had *********************** come out for the same problems/ symptoms 4 times in the last year. Had ************************* every time.Initially, the main sewer line got replaced due to roots, May 2022. Paid $4,300., before financing fees. Then the problem returned before the 6 months warranty was up, November 2022. So I had them out again to auger the line; which only barely worked afterwards. Once again I had them come out about 2 months ago, April 2023 and they told me that I needed to wait because the city was wo... read more
We realized that our A/C had stopped working late on a Sunday afternoon. We were able to reach someone right away, and the technician was at our house within an hour.Once the technician arrived he was very knowledgeable. He cleaned and checked out our unit. It was up and running again within a few short hours of our initial phone call. I would highly recommend them to anyone.
We realized that our A/C had stopped working late on a Sunday afternoon. We were able to reach someone right away, and the technician was at our house within an hour.Once the technician arrived he was very knowledgeable. He cleaned and checked out our unit. It was up and running again within a few short hours of our initial phone call. I would highly recommend them to anyone.
Business response:
We are glad to hear that we were able to take care of your problem and look forward to continuing to do business with you in the future!
I have had *********************** come out for the same problems/ symptoms 4 times in the last year. Had ************************* every time.Initially, the main sewer line got replaced due to roots, May 2022. Paid $4,300., before financing fees. Then the problem returned before the 6 months warranty was up, November 2022. So I had them out again to auger the line; which only barely worked afterwards. Once again I had them come out about 2 months ago, April 2023 and they told me that I needed to wait because the city was wo... read more
I have had *********************** come out for the same problems/ symptoms 4 times in the last year. Had ************************* every time.Initially, the main sewer line got replaced due to roots, May 2022. Paid $4,300., before financing fees. Then the problem returned before the 6 months warranty was up, November 2022. So I had them out again to auger the line; which only barely worked afterwards. Once again I had them come out about 2 months ago, April 2023 and they told me that I needed to wait because the city was wo... read more
Business response:
Your complaint has been logged and forwarded it to the Management Team for escalation and resolution. Somebody should be in contact with you in the next ***** hours, ideally sooner.
I called for Service Experts of ***, ** for an A/C tune up and I wanted a quote for air duct cleaning because it was a topic of conversation at my job recently. Service appt. was scheduled for Saturday morning. The tech seemed to want to hurry and get out and refer the Sales ********** focused on the quote and tried to push UV lights and all this other stuff. The tech changed the filter, said he flushed the line and then he was done, said everything looks good. He signed me up for Maintenance plan. He did not do a thorough j... read more
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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