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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Knochelmann Service Experts has served the Covington area for over 40 years, providing heating, air conditioning, indoor air quality, and plumbing services
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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They showed up when they said they would, diagnosed the problem, sourced a solution, ordered the main board for my unit, and gave me a time frame for completion. Everything worked out as they had promised. Their technician Aaron, was excellent and completed the repair in the time frame scheduled. I'm very happy with the work done and their company response and performance.
Business response:
We appreciate your business and thank you for this great review!
Most respectful and knowledgeable technicians I've ever dealt with. They have never tried to talk me into buying equipment I do not require and they always respond promptly when there iss an issue with my equipment.. The level of respect that they show while in my home makes them top notch in my opinion. Lobe this company.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
They provide excellent promotions and prices. I really liked how they were able to schedule me the same day regarding my issue. It showed me they have a sense of urgency towards the problem.
Business response:
We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
They are very misleading in their sales. When they sold me the unit under their advantage plan(disadvantage)plan they told me the payment would be 352.50 what they failed to mention that was for service only. The other thing was I asked if there was a pay off early they said no! What he also forgot to mention was that the payoff would be the full original price plus tax. They also were the most expensive but I had wanted to pay it off in three years. I am willing to pay 21000 not 2500 over original cost.
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
Service Experts provide excellent service. Friendly, knowledgeable, on time, anytime.I have been with them 9 years.
Business response:
We are proud to be your trusted partner for all of your HVAC needs.
We have used air engineers for years. We have always been very happy with their quality of work. The employees are always very nice and do their work very efficiently.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
If you want a pro to service your heat and air, ask for Jeff. Honest. He does what needs to be done. Always on time, great customer service!! Thank you, Jeff! ***** ****
Business response:
We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
Great company and people to do business with. Always on time and very friendly and experienced. They put a new unit in my prior home and have serviced all three units on my new home. They are the only company I would trust for my a/c or heating services. Billy there has been our sales rep and service technician for the past four years and has always been very friendly and helpful.
Business response:
******* - Thank you for making us your trusted partner when it comes to your HVAC needs!
Joseph A******* the technician from Strand Brothers was a class act on what great skills he has and the respect and information he gave . When you have a real Worker who enjoys his job, it's too easy for Joseph to show real professional and good communication skills with a strong attitude about what's best for the customer. Thanks again Mr. Joseph A*******!!! Wonderful Lennox System!!! "Alexa" applicable as well!
Business response:
**** - Thank you for choosing our team of experts to help you with your HVAC needs!
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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