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Knochelmann Service Experts

3.1

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Location details

11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States

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3.1757 reviews
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Shirley V's profile image
Shirley V 
2 years ago

I hate that I signed a contract with this company. I feel that the contract was not explained and the average customer doesnt understand that you are leasing and they charge taxes on the contract and on every payment. If I had to do it over, I would NEVER chose this company. 

Business response:

We regret that you have concerns and would like to discuss them. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you. 

Mathew M's profile image
Mathew M 
2 years ago

We bought the most expensive HVAC that was offered. ********************* did not have a Plunem so they used our existing one with a promise to replace as soon as they got one. 2 years later and MANY complaintswe called and asked for ******* the manager no less than 5 times and we NEVER received a call from him! After a threat to call the BBB, JN replaced our plenum. Grateful as we were, that was soon lost when we went to view there work and found they had left all there TRASH AND THE OLD PLUNEM THROWN ABOUT IN OUR ATTIC! I ... read more

Business response:

Your complaint has been logged and forwarded it to the Management Team for escalation and resolution. 

Shirley V's profile image
Shirley V 
2 years ago

I hate that I signed a contract with this company. I feel that the contract was not explained and the average customer doesnt understand that you are leasing and they charge taxes on the contract and on every payment. If I had to do it over, I would NEVER chose this company. 

Business response:

We regret that you have concerns and would like to discuss them. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you. 

Connie B's profile image
Connie B 
2 years ago

The service technicians were professional and respectful. They looked over my systems and offered maintenance options. I was notified of the expected arrival time and they arrived when promised. 

Business response:

****** - thank you for entrusting ****************** Service Experts to ready your HVAC system for the fall and winter months ahead! 

Connie B's profile image
Connie B 
2 years ago

The service technicians were professional and respectful. They looked over my systems and offered maintenance options. I was notified of the expected arrival time and they arrived when promised. 

Business response:

****** - thank you for entrusting ****************** Service Experts to ready your HVAC system for the fall and winter months ahead! 

Antoinette C's profile image
Antoinette C 
2 years ago

This business is SCAMMER!!! They will take advantage of your kindness and sweet talk you a bill worth $3,000. ********************* talked so fast about some an enhancement part that will enhance my air condition unit and he never once mentioned total cost but the amount of $46.00 is what I need to pay now. I rushed back to work from lunch hour. My unit is only four years old and is serviced twice a year by *********** (*******************************************************************************). I am a ******* working w... read more

Connie B's profile image
Connie B 
2 years ago

The service technicians were professional and respectful. They looked over my systems and offered maintenance options. I was notified of the expected arrival time and they arrived when promised. 

Connie B's profile image
Connie B 
2 years ago

The service technicians were professional and respectful. They looked over my systems and offered maintenance options. I was notified of the expected arrival time and they arrived when promised. 

Antoinette C's profile image
Antoinette C 
2 years ago

This business is SCAMMER!!! They will take advantage of your kindness and sweet talk you a bill worth $3,000. ********************* talked so fast about some an enhancement part that will enhance my air condition unit and he never once mentioned total cost but the amount of $46.00 is what I need to pay now. I rushed back to work from lunch hour. My unit is only four years old and is serviced twice a year by *********** (*******************************************************************************). I am a ******* working w... read more

Frequently asked questions about Knochelmann Service Experts

How is Knochelmann Service Experts rated?

Knochelmann Service Experts has a 3.1 star rating with 757 reviews. 

When is Knochelmann Service Experts open?

Knochelmann Service Experts is open now. It is open 24/7. 

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