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Knochelmann Service Experts

3.1

About this business

Knochelmann Service Experts has served the Covington area for over 40 years, providing heating, air conditioning, indoor air quality, and plumbing services 

Location details

11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States

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3.1757 reviews
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Robert H's profile image
Robert H 
3 years ago

Did partial job then quit and charged $850 instead of $1050. 

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Carolyn G's profile image
Carolyn G 
3 years ago

Had a new water heater installed by Service Experts. A few weeks later I noticed a water leak on the floor. That dried up but later there was another leak. This kept on for several weeks before we finally called Service experts in Alliance. Steve and another gentleman came out & worked with it. But a few days later it leaked again so I called Service Experts and they sent Steve out again. He came & took out the water heater & went to get a new one and then installed it. So far so good. Steve seemed to be very knowledgeable a... read more

Business response:

Thank you so much for the positive review! We're glad we were able to turn your experience around and look forward to our continued relationship. 

Nadine S's profile image
Nadine S 
3 years ago

Am having an awful experience with this company. Beware homeowners: It is EXTREMELY difficult to get Bryant Air to honor their warranties. Customer service representatives are impossible to get hold of and unhelpful when contacted. They are unable to make any decisions or obtain assistance from a supervisor. Would not deal with this company again. 

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Susan C's profile image
Susan C 
3 years ago

Just replaced water heater, great job! Also installed & maintain A/C & furnace, very happy with equipment & regular inspection & maintenance. Recommend highly. 

Lori C's profile image
Lori C 
3 years ago

Their plumbing service is extremely over-priced. They would not give me a quote for a toilet replacement, insisted they had to send out a tech and then charged me $80 for the tech to come out for 1 minute to tell me what i already knew!! Their quote to replace my toilet was over $500 and i would be purchasing my own toilet. Would never recommend them for their plumbing services!! 

Business response:

We understand that the Plumbing industry is very competitive when it comes to pricing. Which is why we give up front pricing on all of our jobs. We appreciate any and all feedback. Please contact us at ********************************** with your full name on the account, address and phone number and we will follow up with you. 

Yevgeniy L's profile image
Yevgeniy L 
3 years ago

Classic Home Services installed a new central AC unit 2 months ago and promised to return to start the unit to make sure that it's working as well as they promised to return and fix it if it's not working. The AC unit that they installed is not working neither they ever returned to fix it. I tried to reach the AC crew that installed the unit but they won't return calls nor pick up their phones. The company just promises to send the available crew but no one comes. They have no continuation of service after they take your mon... read more

Carole R's profile image
Carole R 
3 years ago

Integrity issues with price quotes for septic tank cleaning. Older home, but easy access to tank. 4 yrs ago cleaning $195. Quotes today, from $1130 - $1895. No discernable changes in conditions. Charge $131.25 trip charge with NO SERVICE! Pink plumber in right business .... since they're "full of _ _ it!" Carole R. 

Robbie S's profile image
Robbie S 
3 years ago

Wesley W*** is an amazing company and I couldn't be happier with the service I received from them for all of my heating and cooling needs! Emily and Adam came through for me with flying colors today under extreme emergency circumstances! 

Business response:

We are glad to hear that our team of experts was able to take care of your problem and look forward to continuing to do business with you in the future! 

Tami S's profile image
Tami S 
3 years ago

BW **** from Elkhart has always given me good service. I bought a new furnace and my house's first AC unit from them several years ago and I pay for them to service both annually to keep my free-labor warranty valid. One cold fall day the furnace wouldn't start and they came out, free of charge, to get it started. They remind me when to schedule my appointments and have always done a fine job, following an entire checklist. I've asked them not to change filters if it can wait, and they've honored my request, letting me know ... read more

Business response:

We are glad to hear that you are pleased with our services! We are proud to be your trusted partner for all of your HVAC needs! 

Frequently asked questions about Knochelmann Service Experts

How is Knochelmann Service Experts rated?

Knochelmann Service Experts has a 3.1 star rating with 757 reviews. 

When is Knochelmann Service Experts open?

Knochelmann Service Experts is open now. It is open 24/7. 

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