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KidsStreet Urgent Care
- Medical Centers
- Pelham, AL
About this business
Location details
300 Big Mountain Rd ste b, Pelham, AL, 35124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
WILL NOT BE BACK! THEY SHOULD HAVE MORE THAN ONE PERSON ON TO CLOSING TIME! WAIT TIME AT 7 IS OVER A HOUR! CALLING PPL BACK EVERY 45 MINS IS UNACCEPTABLE. IF YOU ALL DO NOT WANT TO SERVE CHILDREN AND PPL, THEN YOU SHOULDN’T HAVE OPENED AN AFTER HOURS CLINIC! PERIOD!
RecommendedWe had a great experience today at KidsStreet Urgent Care. The staff was very friendly and my son received great care from the nurse and nurse practitioner. Because it's a walk-in urgent care, I expected to have to wait a long time, but was pleasantly surprised that the wait was not long at all. I would definitely recommend this place to anyone looking for after hours healthcare.
Awful place. Took my 10yo son for a laceration of his upper lip, inner and outer. They didn’t take his name, birth date, info, NOT EVEN INSURANCE info.... told us “they don’t do stitches” and “they don’t do faces” and said if we wanted help to go to Children’s ER. He need a little bit of glue on his lip and cleaning up. But they wouldn’t even help him.
I would recommend for the patient care but not for the front desk/billing side. Unable to pull insurance benefits...charge their own "copay" of $35 or you can pay entire $125 for visit. Staff member said this happens every Sunday she works. Even though I know my copay is $25...they wouldn't accept. Said will reimburse me the difference once claims process. Just something good to know before you go!
I took my daughter there today for the first time as a new patient. Honestly, I did not want to go because I read the reviews, but got to the point where we didn't have a choice. Thankfully, I was pleasantly surprised! The lady at the front desk was very nice and helpful, our wait time in the waiting room was minimal, maybe about 15 minutes. And our time with the doctor was quick and easy. She was very friendly, good with my daughter, and exactly what you would hope for! We were in and out in less than an hour. The waiting r... read more
Horrible experience. After waiting two hours they informed us the system shut down and it would be another hour before it would be up. What kind of medical facility doesn’t have a downtown procedure. Won’t be back.
I cannot say enough about this place. I took my grandson today bc he was complaining of a headache and sore throat. From the front receptionist, to the nurse, to the Nurse Practitioner we saw, everyone was so good to us, and they are all so personable! They even had complimentary drinks (I had coffee) in the waiting room. The longest we waited was for the strep test, which took 15 minutes. I highly recommend this place for children. I honestly prefer today's visit there over a visit to my grandchildren's pediatrician! Thank ... read more
Frequently asked questions about KidsStreet Urgent Care
How is KidsStreet Urgent Care rated?
KidsStreet Urgent Care has a 3.9 star rating with 765 reviews.
When is KidsStreet Urgent Care open?
KidsStreet Urgent Care is closed now. It will open at 9:00 a.m.
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