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Kia at Greenville
- Car Dealers
- Greenville, SC
About this business
Location details
2424 Laurens Rd, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Thank you Katie in the Service department for helping me out with my busted rim and dealing with the insurance company!
I purchased a Kia Optima here at Kia of Greenville... my sales associate and the management was great but the guy that deals with financing was horrible... the most unorganized person I’ve ever dealt with... it took the whole 45days to close a deal. There was a whole lot of calling back and forth and signing paperwork every other week... the deal was closed the day before my payment was due.. while i am thankful for my car and i love my car, I’d never shop with Kia of Greenville as long as the guy in financing is there... Le... read more
Business response:
Hello Daija. We would like to apologize for the negative experience you had with our finance department. There can be unforeseen issues with lenders that in some cases cause the car-buying process to take more time. We have tried giving you a call about this issue to talk in further detail. Please call our General Manager, DJ Smith, at your earliest convenience. He is looking forward to your call. Thank you!
Our experiences at Kia are always good. Friendly people. Always do everything they can to make our visit there a good one. Any problem we've had, bring it to someones attention and they go out of their way to make everything right.
Business response:
Thank you so much for leaving us this 5-star rating, Ann!
Stand true to what you say to your customers. Was told one thing then salesman denied conversation.
Business response:
We’re so sorry to hear you had an unpleasant experience at Kia of Greenville. Please call us at 864-516-2700 and we’ll work on solving this problem. Our General Manager, DJ Smith is looking forward to your call. Thank you.
Business response:
Thank you for the 5-star rating, Stephen. You’re the best!
Just wanted to give credit where credit is due. Over the past few days, I have been dealing with Steve Smith when looking for a Sportage for my mother and father in law. Even though we could not make a deal due to color I was very impressed and satisfied with my experience. You guys have a good one in Steve and think he deserves some praise from the higher ups. I would certainly recommend you guys to my friends and family. Thanks again for a great experience.
Business response:
Jared, thanks for giving us a great review! We really appreciate your nice comments about our dealership, and we look forward to your next visit! Thanks again, and have a great day.
Horrible customer service. Was very loyal on always getting my brand new KIA serviced at this location. After 6 years of being a loyal customer my first big issue with them was turned down for reimbursement by customer service because the dealership directly told them I was “not a loyal customer”. Will never take my car there again!!!
Business response:
Christine, we’re so disappointed to hear that one of our customers had a bad experience with us, and we offer our sincere apologies. Please call us at 864-516-2700 and ask for our General Manager, Bryan Redfern so that we can discuss this matter further. We look forward to your call. Thanks!
Business response:
Amanda, we’re sorry to hear about your experience and are here to help. Please call us at, 864-516-2700 and ask to speak to our General Manager, Bryan Redfern.
Frequently asked questions about Kia at Greenville
How is Kia at Greenville rated?
Kia at Greenville has a 4.4 star rating with 3,139 reviews.
When is Kia at Greenville open?
Kia at Greenville is closed now. It will open at 9:00 a.m.
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