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Kensington Furniture and Mattress
- Mattresses
- Northfield, NJ
About this business
Kensington Furniture is Southern New Jersey's best selection home furnishings and mattresses. It is where quality, affordability, style, and great service come together for you, the customer. Best of all, it is where you can customize, and never compromise.
Location details
200 Tilton Rd, Ste 1, Northfield, NJ, 08225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedFurniture is amazing and prices are low
Business response:
Thanks for the review. We are proud believers of great customer service and competitive prices. Glad to hear we succeeded for you.
Friendly and knowledgeable staff.
Business response:
Thank you for the recommendation, and we're glad the staff was able to help.
We have purchased many pieces of furniture over the years and the quality and service has always been the best and would recommend them to anyone looking to furnish their entire home or a special piece.
Business response:
Thank you very much for the business, and the sentiment. It's always nice to hear from happy customers.
i was told my couch would take 6-8 weeks. called on week 8 and was told it wouldn't even ship for another two weeks, and that it would take three weeks from then to get delivered. that should've been tomorrow. nope. another week i'm told. so if it really comes then, i'm at 14 weeks. no one ever calls to update. we always are the one initiating phone calls. was told 3 hours ago someone from sales department would call me. still waiting.
Business response:
We apologize for any difficulties you encountered and will work hard to address any problems.
I ordered a table in March. I started getting charged for furniture before I received it at the end of May. By the end of June finish was coming off of table top. They replaced table top in August and finish is coming off again and two chairs are coming apart. Their fix is to give us store credit. I don’t want to deal with them anymore. But Mr. Grossman would rather have me stuck with buying his substandard furniture then refunding me my money and picking up his furniture. Would not even get on the phone with me today to tal... read more
Business response:
we will reach out today.
TERRIBLE STORE. I HAVE BEEN WAITING FOR A REFUND FOR OVER THREE MONTHS. TERRIBLE CUSTOMER SERVICE. WOULD NEVER RECOMMEND THIS STORE.
Service, Selection and Sales force - all stellar. Best furniture at the shore. Have been coming here for 5 years and will keep coming back. Jerry is tops - knows his stuff and is just fun to work with. Recommend this place highly!
Business response:
Thank you for the kind words. We have to agree about Jerry, he's certainly fun and knows his stuff.
I have purchased multiple items from Kensington there’s customer service and there loyalty is amazing everything is been deliver within days of purchase set up I even get a call back making sure iam satisfied with my purchases thank you Kensington will recommended to anyone 😊
Business response:
Thanks for the awesome review! We are so glad you had a great experience!
everything. terrible experience . 4 months after wrong furniture came, waited 2months for that. best advice, don't shop there. Worst experience ever. I wanted the floor model after waiting 4 months. Sorry, no. They do nothing to rectify the problems or care. Better not charge me or I'll be taking legal action
Frequently asked questions about Kensington Furniture and Mattress
How is Kensington Furniture and Mattress rated?
Kensington Furniture and Mattress has a 3.9 star rating with 262 reviews.
When is Kensington Furniture and Mattress open?
Kensington Furniture and Mattress is closed now. It will open tomorrow at 10:00 a.m.
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