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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with State Farm for around 10 yrs and in those 10 yrs my rates never go down if anything they ve went up. The agents office I use could use a trainNing session. As all I ve had was issues with this company. Like for example I added a new vehicle to my policy a month ago it’s still not on my policy as they are still working on it. Because they created me a new policy instead of adding it to the one I already have with 3 vehicles and a house and a boat. Which in return they s screwing me as I can’t set up my drive ... read more
The worst insurance company I ever dealt with. Carried State Farm insurance for years. Never had a DUI or a major accident. I even brought my son over and my fiance. My insurance just kept going up for no reason. $200 for liability every month this last year. For a vehicle I only put 3,000 miles on. Living in ********** county **. My agent would not go to bat for me. Found every reason to add something to my policy. But I could never find out what. Their website has no breakdown of your policy. I finally got new insurance st... read more
Possibly the worst company I've ever dealt with. Would give them a ZERO if I could. Let's be clear, they're not a good neighbor, they value profits over claims. They simply don't care.
TERRIBLE! My car was totaled in late March (not our fault) The at fault party's insurance company sent a payoff check to state farm bank to...pay off the car. State farm bank SENT THE CHECK BACK...RUINING my credit and chances of financing a new vehicle. And we keep being told that they sent the check back due to not having the correct information when we were given proof that all of the correct info was sent over. Employees are hateful and rude and have a "not my problem" kind of mindset. Ok...why do I pay you hundreds of d... read more
I started a claim on 3/14, they sent out ******* to handle the water and mold damage the next day. I was told insurance companies cover water and mold removal, to not worry about my deductible. State Farm randomly cut a check to me, not *******, minus the deductible I wasn’t expecting to pay right then because I was told I wouldn’t have to. It’s been radio silence since. I’ve called, emailed, left voicemails, everything. No one will reach back out to me to have my vapor barrier and insulation replaced now. If I could give th... read more
ZERO stars if I could. They told me a set price for auto /renters for my family. Told me it was 100% for sure and that I could cancel my other provider that we were with for 8 YEARS. So I did, everything was fine for a couple weeks, then they called me and told me they were dropping my family. Was rude and unconcerned and didn't give much of an explanation. So now I have 2 weeks to get it figured out. BE CAREFUL!!!
Rental policy. I'm still shocked and very disappointed in a call back I got from a CHARLES SHIPPERY Thave been with State Farm since the age of 16 and now at the age of 42 | have recommended this company to so many, so many family members have State Farm. I've been paying renters insurance for years and never had to use it until recently and now I see why folks don't even bother. I had hail damage from a storm nothing major,I suffer from server asthma so my husband removed all solid and damaged belongings because we are in *... read more
State Farm is the has been the most incompetent insurance company I’ve ever dealt with!! They have so not stand on the word I had storm damage on March 5, 2023 file on the 7th of March they told me I could fix it and produce receipts .. I send pic and receipt to find out the adjuster was fired after the inspector came out on April 15, 2023 a month are so later. After I had spoke to an adjuster that said to repair and replace and keep receipt!!! Now the inspector only made the claim for $600 because I have a new adjuster I lo... read more
I was hit by a State Farm Insured Driver. It took them 2 weeks to "virtually" view my car and they gave me 4 days to find a different car. I work full time through the week, am not allowed to do personal business at work, and was basically forced into a car I had not seen or driven. Found it on the dealership's website and here I am 2 months later with a broke down vehicle that is going to cost over $1100 to fix and in today's market I had to finance over 20,000 for a 3-year used car - which was actually the cheapest around ... read more
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Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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