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JW Marriott Hotel Grand Rapids

4.7

About this business

Stylish and located in the mini-metropolis of Grand Rapids, Michigan, the JW Marriott Hotel is an attentive host. Providing only the finest in creature comforts and luxury details, the JW staff is dedicated to making each guest's stay truly unforgettable. 

Location details

235 Louis St NW, Grand Rapids, MI, 49503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7504 reviews
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Bob Dorr's profile image
Bob Dorr 
6 years ago

If I could give a negative I would. Friends car damaged while in Valet. Letting all my Grand Rapids friends know that JW will do nothing about it. I hope all at the wedding party will do the same. 

Peter Ransom's profile image
Peter Ransom 
6 years ago

Currently staying here for a conference, was surprised with needing $250 for incidentals, which they insisted be placed on my card even though I had cash because cash would be $250 per night for the 5 nights of the conference so a total of 1250 in cash for "potential incidentals" They then told me while the money would be refunded afterwards it would take 5 days+ my banks time frame. I was also promised high speed internet only to find that they offer fairly slow internet unless we are willing to pay $10.99 for "premium". Th... read more

Ceci Diaz's profile image
Ceci Diaz 
6 years ago

Spa day was bliss � The facial left my skin dewy and rosy. All I needed was a touch of lipstick. Kudos to the staff. 

Lillian HowellBell White's profile image
Lillian HowellBell White 
6 years ago

It's a great place and the entertainment is💯💯💯💯💯 

Heidianna Bruntijen's profile image
Heidianna Bruntijen 
6 years ago

Clean beautiful hotel n every one nice n helpful proud to be working there the staff is awsome 

Jordan Miller's profile image
Jordan Miller 
6 years ago

Best service I've ever received from a hotel where I wasn't even a guest! This week, I visited Grand Rapids for a conference. After getting a bit turned around (I'm directionally challenged,) I ended up at the wrong Marriott. Luke, who I presume to be a JW manager or concierge, went above and beyond by escorting me to the other Marriott! I was in a huge hurry, and he walked me over and made sure I ended up in the right place. He even carried a box for me the whole way. I was very impressed and appreciative! 

Ed Jaworowski's profile image
Ed Jaworowski 
6 years ago
Melissa Douty's profile image
Melissa Douty 
6 years ago

I absolutely loved my stay at JW Marriott! The staff was helpful and kind and the rooms were spacious, clean and comfortable. The view from my room was absolutely stunning! I highly recommend staying here if at all possible! You couldn’t ask for better accommodations! 

Christina O'Leary's profile image
Christina O'Leary 
7 years ago

Frequently asked questions about JW Marriott Hotel Grand Rapids

How is JW Marriott Hotel Grand Rapids rated?

JW Marriott Hotel Grand Rapids has a 4.7 star rating with 504 reviews. 

When is JW Marriott Hotel Grand Rapids open?

JW Marriott Hotel Grand Rapids is closed now. It will open at 9:00 a.m. 

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