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JW Marriott Hotel Grand Rapids

4.7

About this business

Stylish and located in the mini-metropolis of Grand Rapids, Michigan, the JW Marriott Hotel is an attentive host. Providing only the finest in creature comforts and luxury details, the JW staff is dedicated to making each guest's stay truly unforgettable. 

Location details

235 Louis St NW, Grand Rapids, MI, 49503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7504 reviews
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P.J. Agnew's profile image
P.J. Agnew 
8 years ago

Great hotel. There was a minor hiccup at check-in, but the staff remedied it nicely. The room and bathroom are very nice with large windows over looking the Grand River. Will be staying again! 

Mike Stoll's profile image
Mike Stoll 
8 years ago

Nick Asst GM and David the newest Dining Manager along with Ryan and Eric in Valet delver a world class guest experience. Their ability to make all guest comfortable and feeling like there are the only guest in the hotel with each interaction is a standard that should be modeled and used in training sessions. Brian Belher runs a world class JW Marriott. The ultimate review resides with my grandchildren that cannot sleep days before they know they are going to the JW. Well done Mr Belher and team. 

Lindsay Poland's profile image
Lindsay Poland 
8 years ago

The room was nice, that's about all. We stayed here on our wedding nt and despite telling them this before hand and showing up in my dress , we received awful customer service and actually had to call housekeeping up to clean our room. We will never be staying there again. 

JaMichael Pinder's profile image
JaMichael Pinder 
8 years ago

We had a great time at the 616 our bartender Corey suggested great drinks and insured we had a great night out 

Marisol Flores's profile image
Marisol Flores 
8 years ago
Michelle Reynaert's profile image
Michelle Reynaert 
8 years ago

Extraordinary stay; great staff, room, spa, etc. Our first stay and we will definitely return. 

Shakeena Harris's profile image
Shakeena Harris 
8 years ago

Of course the hotel itself is amazing but the staff (Tia, Dani, Jessica, Ashley, awesome bartenders and valet staff) make this hotel stand out. Attention to detail, friendliness, a warm smile and greeting you by your last name is 5 star in my book. Thank you JW Marriott Grand Rapids for making my Christmas stay great. 

Scott Timmer's profile image
Scott Timmer 
8 years ago

Fantastic city with a stay in an even more fantastic hotel! 

Debbie Harneck's profile image
Debbie Harneck 
8 years ago

We absolutely love staying at the JW, the staff is awesome and they really make the guests feel so welcomed. The hotel is beautiful and we love the access to Van Andel and the DeVos Center! 

Frequently asked questions about JW Marriott Hotel Grand Rapids

How is JW Marriott Hotel Grand Rapids rated?

JW Marriott Hotel Grand Rapids has a 4.7 star rating with 504 reviews. 

When is JW Marriott Hotel Grand Rapids open?

JW Marriott Hotel Grand Rapids is open now. It will close at 6:00 p.m.  

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