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JW Marriott Hotel Grand Rapids

4.7

About this business

Stylish and located in the mini-metropolis of Grand Rapids, Michigan, the JW Marriott Hotel is an attentive host. Providing only the finest in creature comforts and luxury details, the JW staff is dedicated to making each guest's stay truly unforgettable. 

Location details

235 Louis St NW, Grand Rapids, MI, 49503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7504 reviews
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Erica Miletti's profile image
Erica Miletti 
8 years ago

Rob, a host, at the Six One Six is fantastic! Great energy & very welcoming. Definitely will be coming back. 

Scott Signor's profile image
Scott Signor 
8 years ago

The staff there is very helpful,courteous,and went out of their way to help me w tickets to just wicked,my past stays there have been wonderful I look forward to more great service next weekend 

Bahrudin Rudy Kadirić's profile image
Bahrudin Rudy Kadirić 
8 years ago
Matthew Ryan Hausner's profile image
Matthew Ryan Hausner 
8 years ago

Love JW! Exceptional service, amazing views, and walking distance to Van Andel. 

Susan Powers Balks's profile image
Susan Powers Balks 
8 years ago
Cecily McCabe's profile image
Cecily McCabe 
8 years ago
Alexis Atkins's profile image
Alexis Atkins 
8 years ago

We booked our room back in February 2016 for next weekend, the weekend of October 14-16, for a wedding. We booked a room with two queen beds, but the confirmation came in yesterday for one king bed. Seeing as how we have 3 people, I guess I'll be sleeping on the floor. Management and hotel staff couldn't come up with a solution, because they don't allow cots either. VERY unhappy that I'll be spending a whole wedding weekend and a bunch of money to sleep on the ground. Was told that a convention booked for the same weekend ha... read more

Business response:

Thank you, Alexis for providing this feedback! I am very sorry to hear that your request for two-queen beds cannot be met at this time. For most wedding blocks, room types are not guaranteed at the time of booking, and this is the way they are typcially set up and contracted at the JW. I was unable to locate a reservation under your name, however if you could send an email to our Director of Rooms, Norina Cadili, at ncadili@ahchospitality.com, with your booking information, she is aware of the request and willing to place yo... read more

Charlie LaGesse's profile image
Charlie LaGesse 
8 years ago

Hotel & room was very nice but the first night we checked in and went to bed there was food crumbs in our bed, not from us, I was very disgusted. 

Arianna Martena Oles's profile image
Arianna Martena Oles 
8 years ago

Frequently asked questions about JW Marriott Hotel Grand Rapids

How is JW Marriott Hotel Grand Rapids rated?

JW Marriott Hotel Grand Rapids has a 4.7 star rating with 504 reviews. 

When is JW Marriott Hotel Grand Rapids open?

JW Marriott Hotel Grand Rapids is open now. It will close at 6:00 p.m.  

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