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JW Marriott Austin

4.6

About this business

Located in the heart of downtown Austin, JW Marriott features a luxurious, modern design throughout the property. Free WiFi and a high-definition TV are provided in each room. Dine in the 3 elegant on-site restaurants or relax at the rooftop pool overlooking the city streets. Crisp white linens and plush bedding are included in each room. Free toiletries are available in an en suite bathroom. Ironing facilities, a desk and a coffee machine are also provided. An on-site coffee shop, fully equipped fitness center and spa are a... read more

Location details

110 E 2nd St, 110 East 2nd Street, Austin, TX, 78701, United States

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4.68,702 reviews
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Rachel Ley's profile image
Rachel Ley 
6 years ago

It is a really nice hotel to stay at. There was a mix up but I was accommodated. CK at the desk was absolutely amazing very nice. I felt bad cause the manager left her to talk with me about the mix and be the go between. But she did a great job. Just wish that her manager would have given her more support. I would stay there again in a heart beat! As long as CK is the one that helped me. 

Peter Rivera's profile image
Peter Rivera 
6 years ago

I was part of a huge group at the hotel. We had mml failures. But I must say there are a few rock stars that provide excellent quality of service. Server Tyler and Hostess Moranda are the best. Thank you for making a difference. It matters and noticed. 

Elizabeth White-Peters's profile image
Elizabeth White-Peters 
6 years ago

My 6 night stay for a conference started off with a room not made to JWM standards (trash in room, amenities missing), front desk Info provided was wrong (FedEx on 5th FL does NOT sell stamps), Check-in to two follow-ups to correct billing, 2 fire alarms & pool emptied twice at the only time I was available to swim. Staff at banquet was consistently horrible-spilled cream on the person sitting next to me & I had to ask for a clean chair as she rushed to “save” her new dress. Starbucks was overwhelmed by our 1k group. However... read more

Hugo Merida's profile image
Hugo Merida 
6 years ago

��� 

Brittney Pruett's profile image
Brittney Pruett 
6 years ago
Barbara Cohn Day's profile image
Barbara Cohn Day 
6 years ago

Thank you for an enjoyable stay!!! We were treated like royalty!!!! 

Marco Mancillas's profile image
Marco Mancillas 
6 years ago

Nice pool! 

Pascal Bailey's profile image
Pascal Bailey 
6 years ago

This is by far, the best chain hotel I have ever stayed in. The staff has rolled out the red carpet for DKG sisters. Not a rude person to be found. The food is fantastic and Berry Austin is just down the street! 

Kim Johnson's profile image
Kim Johnson 
6 years ago

I ❤️ this place! 

Frequently asked questions about JW Marriott Austin

How is JW Marriott Austin rated?

JW Marriott Austin has a 4.6 star rating with 8,702 reviews. 

When is JW Marriott Austin open?

JW Marriott Austin is open now. It is open 24/7. 

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