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Joseph Toyota of Cincinnati
- Car Dealers
- Cincinnati, OH
About this business
Toyota of Cincinnati is a full-service automobile dealership that offers new and pre-owned Toyota vehicles. The dealership provides a new inventory of Toyota models, including the Corolla, Highlander, Sequoia, Camry and Sienna. It provides a wide variety of coupes, sedans, hatchbacks, sport utility vehicles and vans. Toyota of Cincinnati operates a finance department that provides online quick quotations, credit applications and payment calculators. In addition, the dealership has a parts department that provides manufacture... read more
Location details
9101 Colerain Avenue, Cincinnati, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
The service desk guy was very nice & helpful. However, my San Francisco sweatshirt went missing (I keep it in my hidden cargo area & they were in there looking for wipers to replace them for me) and they did not replace the back wiper. Dissapointing.
Business response:
Heather, Thank you for choosing us to service your vehicle. We apologize for how our service team handled this situation and we would like to look into this further. Please contact our Customer Relations Manager at laura.hall@joesphtoyota.com. Thank you and we hope to turn this around for you.
RecommendedThank you Sam Harvey for a great car buying experience yesterday.
Business response:
Bill, Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions.
Extremely happy with our new truck. Our salesman, Tom, was wonderful to do business with. He went above and beyond for us & we couldn't be happier! Will definitely buy another vehicle from them in the future!
Business response:
Thanks for the 5-star rating, Danielle! We appreciate your business and look forward to seeing you again!. Enjoy your new truck!
Bought my 2010 Camry new. Have always returned for recommended servicing. Extremely satisfie.
Business response:
Rosie, We are thrilled to hear that you are satisfied with you experience and we thank you for choosing us to service your vehicle. Please let us know if there is anything else we can help with! Safe travels!
The service department did not fix the problem that caused me to bring my car in for service. After repeated trips back, the problem continued to get worse (leak in the sunroof due to improper drainage). Even though I originally informed them of the problem before I was out of warranty and it was a part that was not replaced at that time, they refused to cover the cost. They also did nothing to clean the water in the floor of my car, yet they had it for 4 days. I had to clean water and mold/mildew and dry everything myself. ... read more
Business response:
Brad, Thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a resolution. Please our Customer Relations Manager at laura.hall@joesphtoyota.com to discuss further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.
I went to the dealership on Sunday to look at trading in my car for a truck. Found a truck, worked some numbers and was told that bank approvals would have to wait until Monday. Which I was fine with. However, they were able to show us worse case scenario numbers and expected us to get a better offer because we were not credit challenged. The following day (Monday) the salesman calls and the numbers are $480 a month for a used truck with 130K miles on it! The numbers the day before at worse case scenario were $395 and now ar... read more
Business response:
Linette, Thank you for sharing your concerns. We apologize for how the situation was handled by our sales department staff and we would like an opportunity to discuss further. Please contact our Customer Relations Manager at laura.hall@joesphtoyota.com. We look forward to working with you to reach an appropriate resolution.
Went for service last appointment of the day. They must have been in a hurry because they left all 4 valve stem caps off and broke two wheel covers. Didn't notice until one came off. Now they will not do a thing about it! I won't be back again!
Business response:
Carolyn, Thank you for sharing your experience. We apologize for how the situation was handled by our service department staff and we would like an opportunity to discuss further. Please contact our Customer Relations Manager at laura.hall@josephtoyota.com. We look forward to working with you to reach an appropriate resolution. Thank you for your business.
My salesman was Jim E. Very nice, we did most of work over the phone, I got the car I wanted, detailed truthful statement of car pricing. Everyone was nice at Dealership, it was worth the 2.5 hour drive each way to bring home my 2020 RAV 4 XLE last week, I love it!
too over rated. and not very friendly sales
Frequently asked questions about Joseph Toyota of Cincinnati
How is Joseph Toyota of Cincinnati rated?
Joseph Toyota of Cincinnati has a 4.5 star rating with 30,178 reviews.
When is Joseph Toyota of Cincinnati open?
Joseph Toyota of Cincinnati is open now. It will close at 8:00 p.m.
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