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Located off highway 90-94 just past East Towne. As you drive onto our dealership campus you will see over 500 vehicles including Toyota, Scion and Pre-owned.Our sales team has been trained by University of Toyota, to stay current on our product. Our sales team meets your goals as their number one priority during your visit because we respect your time and will follow up making sure questions have been answered. Our Express Service Center can service most makes and models. No Appointment needed and a free car wash with every ... read more
3501 Lancaster Dr, Madison, WI, 53718, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Updating this review-after stating below... East Madison Toyota contacted me & looked further into the incident. Kathy, the customer service manager, & the service department worked with me to get the situation rectified. I appreciate all of their efforts in working with me to keep me as a customer. I am adjusting my review rating from a 2 to a 4. Previous review.....Had a very bad experience with the service department the past 2 days. No one knew about coverage I had through Toyota on my vehicle. Instead of replacing my ti... read more
They worked with me with a coupon I had and even though I was there for almost 2 hours, they were very efficient and made sure they checked everything over in my 4runner so it keeps running smoothly.
Paid $7 for a car wash and it didn't even clean it. This car wash used to be good but I won't be going there anymore. I still had paw prints all over my hood and dirt everywhere. Waste of money.
I was searching for a truck I went there and tried to make a deal. when they offered me 500 dollars for my blazer I politely said thanks anyways and left. when I went to get in my blazer they said it wasn't safe to drive off the lot and asked me to come back in and take another look. fucking scam artist to the max. offered 19% interest as the best they could do when the next week I was quoted 4% at ballweg chevy. Very Pushy and lie through their teeth.
EXCELLENT customer service! My husband and I were traveling across the country with our dog and happened to break down near Madison. AAA towed us to here and we are so thankful they did! We had to stay overnight but the staff made everything easier - welcomed our dog with lots of treats, made sure we were fed, shuttle to/from hotel, speedy service. We are very thankful for everyone and highly recommend the service department!
Jon Lancaster Inc has a 4.3 star rating with 182 reviews.
Jon Lancaster Inc is closed now. It will open tomorrow at 8:00 a.m.
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