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Jon Lancaster Inc
- Car Dealers
- Madison, WI
About this business
Located off highway 90-94 just past East Towne. As you drive onto our dealership campus you will see over 500 vehicles including Toyota, Scion and Pre-owned.Our sales team has been trained by University of Toyota, to stay current on our product. Our sales team meets your goals as their number one priority during your visit because we respect your time and will follow up making sure questions have been answered. Our Express Service Center can service most makes and models. No Appointment needed and a free car wash with every ... read more
Location details
3501 Lancaster Dr, Madison, WI, 53718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedI will buy my next car with Scott!
Business response:
That's great to see, Donna! We look forward to it!
Although there were some mishaps that led me to waiting for 1 hr 45 mins for an oil change and tire rotation (plus air filter change), they apologized and wrote off the cost of the air filter to make up for the inconvenience. Nice people always!
Great service at good price. Can’t wait for the old drive up express service for regular maintenance.
Business response:
Daniel, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!
There service is excellent.Just had my RAV4 services yesterday and my appointment was at 9:00 and got there early and only waited about ten minutes and got in right away.Highly recommend
Business response:
Michael - we know sometimes bringing your vehicle in for service can be the first thing on your to-do list but the last thing you want to do! That's why it's our goal to make it the most stress-free experience for you, and we're glad to know it was just that. Let us know if we can do anything else for you here at East Madison Toyota!
The sales reps at East Madison Toyota are great to work with. They are very friendly and really know their stuff!
Awesome sales and service departments. Best dealer in the Madison area hands down as they will always go above and beyond for their guests, everytime!!! Thank you East Madison Toyota
My 2020 Rav4 has had so many issues! I’m in and out of service. So disappointed with @toyota. Had so many Toyota’s and never so many issues with a new vehicle.
Business response:
Kathy, I am concerned to learn about your disappointment regarding your recent service experience. I would appreciate the opportunity to speak with you about your experience. Would you mind private messaging me with your preferred contact information? If you prefer, you can send an email to me at dvirgell@penskeautomotive.com. Thank you! Sincerely, Dave Virgell Customer Service Manager East Madison Toyota 608-240-7972 dvirgell@penskeautomotive.com
They're a great dealership, bought several vehicles from Tashi Chomor, she's been around for a long time, and I've been very pleased with here. Brought my Rav in last week for it's "check-up", service department handled everything smooth and answered all my questions. They were very kind and a job well done!!!
They are scam artists. I bought a 2014 Highlander from them and was told the car was never in an accident, come to find out it was and never fixed properly. Don’t trust them. I would definitely recommended finding another dealership.
Business response:
Maldo, We take your feedback very seriously, and I would like the opportunity to speak with you about your experience. Would you mind private messaging me with your preferred contact information? If you prefer, you can send an email to me at dvirgell@penskeautomotive.com. Thank you! Sincerely, Dave Virgell Customer Service Manager East Madison Toyota 608-240-7972 dvirgell@penskeautomotive.com
Frequently asked questions about Jon Lancaster Inc
How is Jon Lancaster Inc rated?
Jon Lancaster Inc has a 4.3 star rating with 182 reviews.
When is Jon Lancaster Inc open?
Jon Lancaster Inc is open now. It will close at 8:00 p.m.
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