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John's Heating and Cooling

4.9

About this business

John’s Refrigeration Heating and Cooling provides heating and air conditioning repair, installation, and maintenance to Mesa, AZ, Gilbert, AZ, Tempe, AZ, Chandler, AZ, and Scottsdale, AZ. 

Location details

211 E 10th Dr #2, Ste #2, Mesa, AZ, 85210, United States

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4.93,069 reviews
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Bryan H's profile image
Bryan H 
3 years ago

Johns Refrigeration and its employees are top notch. Their knowledge and courteous attitudes make them a must in selecting a service provider. I would recommend them to anyone. 

Business response:

*****, Thanks for the great review and the recommendation. 

Manjeet B's profile image
Manjeet B 
3 years ago

Great service Right in time Excellent job Using **** Refrigration last 18 years 

Business response:

Thanks for the great review and being a long time customer. 

Alex D's profile image
Alex D 
3 years ago

Impressed with ****. Very polite and informative . Did not try to pressure us but did his job and offered suggestions. 

Business response:

***** ****** for the 5-star review and the great feedback. 

Joseph A's profile image
Joseph A 
3 years ago

Great service with a thorough explanation of options and expenses related to same 

Business response:

******, Thanks for the review. We are glad you got great service. 

Mikey P.'s profile image
Mikey P. 
3 years ago

I've been using Johns for years and have never been disappointed in the service or staff.... both the office and field. They may not always be the least expensive but I would never consider making a change, you get what you pay for. The relationship I've developed with the tech is priceless. He's a good man, father and keeps a detailed history so all stays in good operating order and ..... me informed. 

Business response:

****, Thanks for the great review and all the feedback. I'm glad the team did such a great job. 

Amy S's profile image
Amy S 
3 years ago

Johns Refrigeration has always been professional, on time for appointments, does a great job of service options and honest when suggesting maintenance. Our air conditioner went out at 4:30 on a Friday afternoon and they had a service man out within 90 minutes. He got everything back up and running before he went home for the weekend. I am super impressed with the service. A huge thanks to Johns for keeping us cool! We would highly recommend Johns Refrigeration if you need repairs, yearly maintenance or new units! 

Business response:

***, Thank you so much for the great review and recommendation. 

James M's profile image
James M 
3 years ago

My service call under the Peak Performance Plan was fine. However, the very next day, our unit ******************* was blowing hot air and it is 106 outside! He came back, and said our 2014 model had a dead blower motor. I guess some warranty is in place, but I am still out hundreds. He did wave the reduced service call for the return. My nearby mom in Mesa went with a York from ****** Brazil two years b4 us, and she has no yearly service plan charges while we have been paying the 250/year. We have had to replace many parts ... read more

Business response:

*****, Thank you for your feedback. We certainly have the ability to bundle the unit, maintenance, and the 10 year labor warranty all together. But all those things cost money which would raise the initial install cost. Nothing is free. We believe in giving our customers the choice to bundle, or to just go with a new system and pay as you go for the other services. If you would like we can look into bundling your maintenance and labor into a low monthly payment. 

John F.'s profile image
John F. 
3 years ago

Called and had service same day (within 4 hours). **** was very professional and courteous. Will definitely use again! 

Business response:

****, Thanks for the review. We will be there when you need us. 

Jim L's profile image
Jim L 
3 years ago

Excellent service and technician would recommend in a minute **** was professional and very knowledgeable and made recommendations that will keep my unit running efficiently 

Business response:

***, Thanks for the review and the recommendation. 

Frequently asked questions about John's Heating and Cooling

How is John's Heating and Cooling rated?

John's Heating and Cooling has a 4.9 star rating with 3,069 reviews. 

When is John's Heating and Cooling open?

John's Heating and Cooling is open now. It is open 24/7. 

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