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John Thornton Chevrolet Service
- Auto Repair
- Lithia Springs, GA
About this business
Location details
1971 Thornton Rd, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The only person that ever contacted me from this dealership was the robot named Mandy. Absolutely horrible trying to buy a car from them. Was supposed to get pictures on Friday and here it is Sunday and I still haven’t seen them.
Business response:
We are a bit perplexed by your comments, Debbi, as we know you were working with Jeremy, one of our salesmen, who informed you that the vehicle you were interested in was under deposit. It is true that we do use some AI to assist with our Sales process and apologize if that caused some confusion.
Outstanding response
Business response:
Kim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They responded promptly and answered all my questions
Business response:
Carlos, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!
Great service from La Vonda. She was wonderful and knowledgeable.
Great communication! Very patient for us to get there and purchase, easy transaction, everyone nice to talk to. Love the needed truck for the farm.
Wasted my time. Did correspondence and figures over phone and set appointment up for next day. Told plain out as long as cars nice and in good shape would buy. Had financing all ready. Sold without even a call to see if I’d put on hold and did not act like had to when dealing with salesmen. Just called next morning saying was sold. Had time wasted at two of this companies franchise dealers. Would never buy from them!!!!
We had a great experience buying our first car for our teen driver
Prices not as represented on line. “Mistakenly” listed on line for $1000 less. I was told by Steven that priority is given to used car customers who agree to purchase $2985 in add ons. Stay away!
Business response:
Thank you for sharing your experience. I understand how important accurate pricing and clear communication are when researching vehicles online. At Felix Chevrolet, we aim to provide transparent information and ensure all customers understand the options and packages available. If you’d like to discuss this further or clarify any details, please feel free to reach out to me directly. Your feedback is valuable to us. Sincerely, Nick Dubiel - General manager, ndubiel@Sierracars.com
Yes, I got several calls and follow ups but never went there. They were very nice and helpful. Too far away.
Frequently asked questions about John Thornton Chevrolet Service
How is John Thornton Chevrolet Service rated?
John Thornton Chevrolet Service has a 4 star rating with 253 reviews.
When is John Thornton Chevrolet Service open?
John Thornton Chevrolet Service is open now. It will close at 6:00 p.m.
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