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JN Phillips Auto Glass

3.7

About this business

JN Phillips Auto Glass is a family owned and operated business based in Woburn, Massachusetts. As an auto glass industry leader, we strive to provide our customers with a superior customer service experience. 

Location details

490 W Central St, Franklin, MA, 02038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.7169 reviews
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Michelle Walker's profile image
Michelle Walker 
recommend  Recommended
5 years ago

was upset with my info put in wrong however after calling today and spoke with Victoria, finally happy so far. Victoria went above and beyond to fix the issues even making phone calls with me on the phone to get everything verified and corrected!!! Victoria did not hang up until everything was corrected and appointment set. she is the only one who did this. You are amazing and you rock Victoria thanks so much again!!! 

Paul Simonton's profile image
Paul Simonton 
6 years ago

If you want to be treated like a valued customer, go somewhere else. Evidently they are so busy they dont care. took over a week to get an appointment and they still didn't get it done. 

Jill Mendel's profile image
Jill Mendel 
6 years ago

Ordered wrong windshield with all info given to then. Very unorganized. 

Bryan Gemini Woodward's profile image
Bryan Gemini Woodward 
7 years ago

I wish I could give this company 0 stars. A branch cracked my windshield all the way across 2 weeks ago leaving me limited visibility to safely drive my car. Since then, I've gone out of my way to accommodate their schedule, only to be canceled on LAST MINUTE 3 times in a row. Do yourself a favor, call a different company that actually gives a shit about their customers. 

Laurice Shamma Leitao's profile image
Laurice Shamma Leitao 
7 years ago

If I could do no stars I would!! Many underlying problems from a "windshield replacement"!!! What!!! People they are NOT training their techs and Customer Service is non existent!! 

Bonnie Ahearn Poquette's profile image
Bonnie Ahearn Poquette 
8 years ago

Very impressed with the service I received and would highly recommend this company! 

Liz Oxley's profile image
Liz Oxley 
8 years ago

I've always had great service with these guys. I do alot of highway driving to get to work, and am constantly on the receiving end of rocks being catapulted into my windshield. This company comes to your home, which is super convenient, bills your insurance for you, and always has polite, efficient, hard working guys come to your home. Will always be my number 1 choice in auto glass repair. Thanks for the great service today! 

Matt McGuire's profile image
Matt McGuire 
10 years ago

Great service. They know how to treat a customer. Highly recommend. 

Frequently asked questions about JN Phillips Auto Glass

How is JN Phillips Auto Glass rated?

JN Phillips Auto Glass has a 3.7 star rating with 169 reviews. 

When is JN Phillips Auto Glass open?

JN Phillips Auto Glass is closed now. It will open on Monday at 8:00 a.m. 

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