Jim Gilmore - State Farm Insurance Agent

Fabian A 

on BBB

a year ago

Llamé para cancelar una póliza de seguro y primero me anunciaron que el seguro subiría, cosa ilógico porque si tengo dos autos y quito uno del seguro lo mas lógico sería que pagara menos, luego al ver que tenía que pagar lo mismo fui personal a la oficina y cuando llegue me dijeron que tenía que pagar ése mes que tomaba tiempo para quitar el auto del seguro y que ahora mismo lo quitaron ( casualmente) pero que el Bill ya estaba hecho que tenía que pagar, en resumen, una estafa 

Leslie V 

on BBB

a year ago

Unfortunately I will not be returning and would not recommend this insurance company to anyone based on the company’s customer service. If I could leave a zero star, I would. 

Carmen R 

on BBB

a year ago

No call, they just dropped me. A letter was sent, that I never received. No email or call… terrible custom service. 

Anthony S 

on BBB

a year ago

My employer didn’t offer Short Term Disability Insurance.I am Hispanic-American. Subsequently,I obtain insurance through my long-standard my provider,State Farm.I had three surgeries as a result of these injuries! State Farm still hasn’t approved my claim.They don’t return calls.State Farm is impossible to review and approve claims! -Six months of three surgeries later and still waiting 

Jill F 

on BBB

a year ago

If I could give ZERO stars, I would!! State Farm is horrible! We had been with State Farm from 1995-2013 and they were great. We recently changed back to them in June. BIG MISTAKE! My daughter had an accident tonight (she was at fault, only damage was to her car, other car was fine) in ******* which is about 600 miles away from where we live. She called and filed a claim. We have "24/7 Roadside Assistance" but she was told that she would have to leave her car parked in a ******* parking lot until Monday. Unacceptable! I trie... read more

David P 

on BBB

a year ago

A nightmare to work with. Been with them since 1980. Only filled a few claims over the last 40 years. And light a crappy neighbor, and only hassled and trying to makeup excesses not to fully repair our home. I would choose any other option if you can. They love your premiums, but not helping you. Sad. 

Bob D 

on BBB

a year ago

DO NOT USE STATE FARM. We had a house fire that was caused by a faulty plug . The fire marshal confirmed this, State Farm agreed. There was no doubt it was an uncontested claim. We lost our 4 fur babies and everything we own. State Farm SCREWED US on our policy, and cheaped out on EVERYTHING. We hired a lawyer, who netted us an additional 400k after a 2 year court battle. We just wanted what was owed as per our policy. THEY DO NOT CARE ABOUT YOU. All they cared about was saving themselves money 

Margaret G 

on BBB

a year ago

Worst experience in my life I felt secure until I lost my home to fire the adjusters are rude and it’s been a nightmare I would not recommend State Farm I don’t feel my needs are being met and it’s poor customer service care 

Jen F 

on BBB

a year ago

The worst insurance ! They try to force you to get repairs at their shop and when you don’t they take forever to come do an estimate . Then any time you call the reps will all say something different to you and then you can never reach the managers. It’s the worst place ever